Cancun Palace **** AI

[Steve]

Cancun Palace

Post comments, reviews, trip reports and links to your pictures for Cancun Palace here.

Originally Posted by Travel Center

The Cancun Palace is a modern 4-star resort conveniently located on one of the most picturesque white sand beaches on the Caribbean Sea. The hotel features 557 stylish rooms all with AM/FM clock radios, in-room safe deposit boxes, individually controlled air conditioning, color TV via satellite with remote and hairdryers.

The Cancun Palace has a variety of restaurants, bars and lounges in addition to a complete fitness center, interconnected outdoor swimming pools, lighted tennis courts, a game room, a gift shop, a beauty salon and daily social and fitness activities plus live entertainment nightly.

Stay at any Palace Resort and you're welcome to enjoy the others at no extra charge. It's like getting six resorts for the price of one. And every Palace features a la carte restaurants, buffets and snack bars, unlimited domestic and imported drinks, daily entertainment, nightly theme parties and shows, all types of non-motorized water sports, selected tours and other activities.

Located at Km14 it is a short journey by bus to the party center. This hotel is Ocean side. Downtown is a 30 minute bus journey away.

Check the links below for availability and pricing with the following operators:

Best Day Cancun

Expedia

Cancuntravel (All Inclusive)

Cancuntravel (All Inclusive with Golf Package)

Travel Center

[bake]

CANCUN PALACE HAS THREE POOLS ONE WITH A WATER FALL
ALSO HAS BANDS PLAYING DURING LUNCH & DINNER HOURS :

[brerspidur]

stayed there 2 years ago on my honeymoon, i thought this place was great. food was awesome, staff was excellent, and the rooms were great as well. The best part about this place was the bartenders. they go above and beyond to take care of you if you jsut show them a little respect. One night while sitting at the main bar at about 1 am, Roger overheard me comment that i had a wierd craving for ice cream. 5 minutes later he showed up with a giant sunday. i never even had to ask for it. One tip, no matter what the bartenders tell you, the bars DO stock cuervo gold, its just hidden down below. you will probably need either a tip, or a pretty lady to get it for you. Ill be returning here for spring break mar. 11-18, so ill have another review shortly.

[WeLuvCancun]

We love the Cancun Palace!!

Jayson and I spent our 10th Anniversary at the Cancun Palace. We had the time of our lives. They treated us like royalty. I have an address book full of emails and addresses of friends we met and still keep in touch with.

The only drawback at this hotel, IMHO is the TV. No stalite. Just a few stations and a million Palace Resort info stations. Not that we spent much time watching TV, but there were those nights when we just wanted to chill and the selection was very limited. Jayson is a night owl, and I am an early to bed/early to rise girl. He felt more pain from the lack of TV than I did. I would get up early in the morning, get our towels and chairs and then go have some coffee and fruit for breakfast. (light, until Jayson got up). The waiters all got to know me and would tease me about my lazybutt husband.. hee hee)

The staff was superb. The entertainment was a blast. We played Tequila Volley ball every day at 2pm. (I'm not sure they do that anymore, this was in 2003). Last year we stayed at the Moon Palace and took the shuttle over to Cancun Palace and it did seem much quieter than when we had gone the year before.

If you are thinking of a fun place to vacation, the Cancun Palace is a great choice. Yes, there is some Timeshare pressure. We ended up becoming members, because we knew we would be back!! We negotiated a great plan and I am happy with our decision. It's not for everyone, a simple NO THANK YOU will do.

If you decide to stay at the Cancune Palace, say hi to everyone for us.


Denise-N-Jayson

[Houston]

We loved Cancun Place! We were just there Jan 10-15. The employees always seemed happy and they treated us great! A manager took us to 3 different rooms so we could pic the one we wanted, so that was pretty neat.

The pool area was great too! Even when they had activities going on, it wasn't too loud and distracting.

The breakfast buffet was pretty extensive and had the usual mexican dishes as well as an omelet/pancake station. Breakfast was the only meal we ate here. Out by the pool there is a snack bar that opens at around lunch and serves burgers, etc. It is always open; however, for you to get selfserve soft drinks and beer!)

The lobby bar was a pretty happening place. It was always packed at happy hour and again when we would come back at around 1:00 a.m. A couple of evenings they had live bands too.

We would definitely go back again.

[curiouskath]

I LOVED Cancun Palace. The people who work here are absolutely wonderful and do work very hard to be sure you have the BEST time. The location was great, the beach was beautiful, the pools were always fun and entertaining. The bartenders were attentive and fun. The food was ok and sometimes <surprise> even really good, depending on the meal and which restaurant. People may complain about the food, but we always found something pretty good all the time. The only negatives I can pass along is the food may not suit everyone and the mildewy/dampness that overtook our clothes. It could be because my friend like to keep things arctic in our room though! (maybe that added to her getting sick, ya think?)

Cancun Palace even has a doctor on staff and on call. Found this out the hard way, but it was great to know we were staying in a place with that service. My friend ended up with bronchitis and saw Dr. Alex for some medicine and a shot to help her feel better. Not only did the security guard wait with us while the pharmacy delivered the medicine - he sent the boy back when he brought the wrong thing. We would have just taken the cough syrup he brought. Both the front desk staff and the concierge/guest services staff - called the next day to check on my friend to see how she was feeling and if she needed anything. The guest services staff surprised us a couple times with things I had emailed and asked about the cost of ordering - like a bottle of champagne in our room when we checked in. I initially got no return email so I assumed this would not happen. We were only in our room about 5 minutes when there was a knock on the door. There was smiling room service man who said what become his trademark statement - "I got something special for you!". A chilled bottle of champagne at no charge wishing us a wonderful time at Cancun Palace! my friend and I were not honeymooners just on our first vacation in over 8 years! We were so excited - we both tipped him and then he got as excited as we were!

I posted a much longer trip report 2 years ago when we first went there but I would highly recommend this as the place to stay! There is evening entertainment and theme nights,however the bars do close up early. There is always a planned trip to a local hot spot with someone from the entertainment staff at night if you wanted something to do and had no other plans.

The "nice" reservations only restaurant is worth making reservations for - we did twice. The 2nd time we asked for the same server, Guillermo, who was wonderful and fun. He even remembered that we had commented on the nice margarita glasses on our first visit - and had wrapped up 2 glasses for us to take as a souvenir from Cancun Palace! I still drink out of that glass and it makes me smile!

There are timeshare people but they will take no thank you as an answer. There was also Royale Tours in the lobby who were great with planning and actually rescheduling a couple tours for us when my friend got sick.

There are plenty of activities and you can be as involved as you want to be or you can skip them and just be catered to as you relax and chill out. I think everyone can find the vacation they want at Cancun Palace. 8)

[dymonnprl]

We returned from Cancun Palace on June 18th. My husband said it was the best vacation of his life! I agree with the previous poster, there is so much to do or not. Restaurants and food were great...service was superb. My husband felt like a king when the waitresses served him poolside and my daughter enjoyed the swim up bar.

I should mention that the first night we were in a room that was extremely damp and the air conditioner leaked. After one service call where they turned off the air conditioner (not an option in 90degree weather!), we complained and were moved to another room.

Another little known benefit is the hospitality room for those who are not leaving until later in the day and want to shower and change out of swimwear prior to leaving. We signed up early and were given a half hour time slot. It was perfect.

[john495]

Quick question for the locals......Is the Cancun Palace a wreck and do you think it will be up for Spring Break?

[ELLABEAR424]

Hi there,
Has anyone seen how the Cancun Palace is coming along?
How does it look? I would like to stay there this spring/summer.
Thanks guys,
Ellabear424

[DaveT]

My brother and sister-in-law are walking down to Cancun Palace this afternoon. I will have an update later tonight. As they drove by it yesterday, they said it looked like they had a TON of work to do still. That is news I did not want to hear as I am booked for Feb. 10-18 at that hotel. I'll share any info. I get.
Dave
Illinois

[Steve]

Sorry, I really should have posted this before. I took this pic of Cancun Palace as a lot of people were asking a few weeks back, but I never got round to posting it.

Please bear in mind this pic was taken on Dec 13th 2006:

[DaveT]

Cancun Palace still has a LONG way to go. These were taken Jan. 4th, 2007. I doubt Cancun Palace will be open until April.

http://home.comcast.net/~dthieman18/...cunPalace1.jpg
http://home.comcast.net/~dthieman18/...cunPalace2.jpg
http://home.comcast.net/~dthieman18/...cunPalace3.jpg
http://home.comcast.net/~dthieman18/...cunPalace4.jpg
http://home.comcast.net/~dthieman18/...cunPalace5.jpg
http://home.comcast.net/~dthieman18/...cunPalace6.jpg
http://home.comcast.net/~dthieman18/...cunPalace7.jpg
http://home.comcast.net/~dthieman18/...cunPalace8.jpg

Dave
Illinois

[JustCher826]

HI all,

Getting a little worried about Cancun Palace's renovations. A group of 4 of us are heading to Cancun on 02/21/07-02/28/07. CP is now scheduled to be open 02/14.

I am wondering, is there any guidelines hotels have to follow regarding re-opening? How many amenities need to be available to customers etc?

I read a review of when Sun Palace opened at it only had about 25% of the amenities available. I would just hate to have that happen to us.
Thanks!

[attfam1]

Does anybody have any news/pictures of Cancun Palace since DaveTs update as of Jan 4. Curiously on the progress.

[DaveT]

I was told yesterday by Palace Resorts that CP is still expected to open on Feb. 10th. I don't know.

DaveT

[LiTTLEMiSSJENNA]

my boyfriend and I are going to cancun palace in may for the first time, Is may a good time of year to go and do you think it will be ready by may?? i keep hearing all different things and im getting nervous even though its four months away! ops:

[Parrot]

Originally Posted by JustCher826

HI all,

Getting a little worried about Cancun Palace's renovations. A group of 4 of us are heading to Cancun on 02/21/07-02/28/07. CP is now scheduled to be open 02/14.

I am wondering, is there any guidelines hotels have to follow regarding re-opening? How many amenities need to be available to customers etc?

I read a review of when Sun Palace opened at it only had about 25% of the amenities available. I would just hate to have that happen to us.
Thanks!

Hi Just Cher, we will be there the same timeframe. Are you with the Commodore trip? I can't wait!!!!!!! If you see a big guy with a dark hair and a mustach with a petite blond lady...thats us!! :roll:

Here is a blog report...sorry if this is a duplicate:


http://www.thetimeshareblog.com/pala...%9d-resort.htm

PALACE RESORTS unveils THE NEWLY RENOVATED SUN PALACE Cancun’s First “Couples Only” Resort
Palace Resorts is pleased to announce the grand reopening of Sun Palace as the first “Couples Only” property in Cancun. Located at the southern end of Cancun’s famous Hotel Zone, the refurbished property was closed in October 2005 following damages sustained during the passage of Hurricane Wilma.

“We are overjoyed to add another of our beautiful resorts to the ‘reopened’ list,” said Roberto Chapur, President of Palace Resorts. “With the reopening of Sun Palace, couples who visit Cancun can take pleasure in knowing that now there is a breathtaking all-inclusive resort that was designed specifically with their needs in mind.”




The refurbished resort is home to 252 beautifully appointed deluxe rooms that feature a modern Mexican décor, double Jacuzzis, oceanview balconies or terraces and come with premium extras like turndown service and fully stocked, in-room liquor dispensers that offer top-shelf night caps. Additionally, guests are also treated to mini-bars containing sodas, bottled water & domestic beer, a flat screen LCD TV w/ satellite, luxurious Farouk ® bath amenities, bathrobes & slippers, 24 hr room service, digital safes, individually controlled air conditioning and wireless Internet throughout the resort.



Aside from luxurious accommodations, Sun Palace offers a host of amenities that are sure to please. Guests are invited to enjoy any of the properties three infinity pools, the swim-up bar or the indoor pool that features two Jacuzzis. For those looking for a little more action, Sun Palace offers a watersports marina, scuba diving demonstration, fitness center and daily activities. For guests who are interested in learning first hand about Mexico’s rich cultural heritage, the “Palace Passport” program, which is available at Sun Palace, allows visitors who stay three nights or longer to partake in numerous excursions that include trips to Tulum/Xpu-Ha, Isla Mujeres, Coba, & Ek-Balam/Valladolid, Wet’nWild, Tulum Paradise and Sail & Snorkel tours.



Guests are also welcome to spend a day of pampering at the resort’s spa facilities featuring 10 beautifully appointed treatment rooms that are designed to soothe the body, calm the mind and rejuvenate the soul. Here, guests can choose from numerous spa treatments to indulge in tranquil bliss.



After an exciting day of activities or relaxing, Sun Palace welcomes guests to a delicious meal at any of the resort’s five International restaurants that offer such cuisine as Italian, Fine cuts/Seafood, and Oriental. If a quick bite is in order, guests are invited to partake of either the snack bar or the pool bar. When the day is done and guests are looking to unwind, they need look no further than the Lobby Bar. This lively nightspot offers top-shelf drinks and is the perfect place to reminisce about the day’s events.



If it’s business that needs attention, Sun Palace, with more than 4,100 square feet of flexible, unobstructed meeting space, is the perfect place to meet. Here, groups can conduct the deal of the day in Sun Palace’s spacious and state-of-the-art facilities. This flexible meeting facility is also an ideal setting for a cocktail party or festive get-together, being that it can accommodate groups up to 280 individuals.



A Sun Palace vacation package is affordably priced and ranges from $346 - $502, per room, per night, depending on time of year.



Palace Resorts, the company that set the standard in five-star, all-inclusive resort accommodations, offers nine all-inclusive properties throughout Cancún, the Riviera Maya, Nuevo Vallarta and Cozumel. At each of the Palace Resorts, guests are provided with luxurious, yet affordable, accommodations, fine cuisine, 24-hour room service, top shelf drinks, sensational Entertainment, wireless Internet, non-motorized water sports and unlimited select tours. Palace Resorts’ unparalleled level of service and comfort found at each property makes them a leader in providing world-class resort vacations in Mexico. For more information, guests may call (800) 635-1836 or visit http://www.palaceresorts.com

[JustCher826]

Parrot,

Thank you for the information. I was too nervous about the opening, so I switched hotels to Gran Caribe.

Good Luck!

[Cancun &quot;FUN&quot;]

Does anyone have any pictures of the Cancun Palace or Sun Palace?

[DaveT]

I am in the Moon Palace as we speak. My family and I were supposed to be staying at the Cancun Palace from Saturday to Sunday of this week. Obviously the CP did not open Saturday so we got shipped to Moon Palace. However, we did go to the Cancun Palace yesterday and it we were told that it will open on Wednesday. The entire front of the building (landscaping, etc.) looks like hell, but the building is gorgeous and was filled with employees. I was told that the pool is all ready and the restaurants are fully functional. We are ready to get the hell out of the Moon. It's too big. Our room is about a half mile from the lobby. I'll try to get back with you guys later.
DaveT

[Cancun &quot;FUN&quot;]

Dave T
Thank you very much for the update. If you take any photos please sne dto me at our e-mail address of admin@cancunfunvacations.com We are planning to stay and try their Presidential Suite on March 29th yet, we are so curious to see what the resort looks like. Keep me posted and thank you for taking time to respond.

Ralph Alvarado

[DaveT]

Good morning. Well, today we are supposed to be transferred to the Cancun Palace. We are told we will be the first guests checked into the newly renovated hotel. We are excited to get out the Moon Palace so we are hoping that our transfer will be seamless. I will let you all know how things go and how the new Cancun Palace looks and feels.

The weather has been awesome. 86 and sunny. Beats the heck out of the blizzard conditions in Chicago!

Talk to you all soon!

DaveT

[Cancun &quot;FUN&quot;]

Dave T
Thanks for the update and that is great!! Wow, the first persons back to the Cancun Palace. We look forward to your insights on the new Cancun Palace and hearing abut what you think. Please keep us informed.

Thanks - Ralph

[ELLABEAR424]

Oh man I am so anxious to hear what you have to say, I can hardly stand it!!! Don't leave us hangin'!! :P

[DaveT]

Holy s..., Let me be the first tell you. The Cancun Palace is absolutely beautiful!!!! We were the first few people to check into this newly redone hotel. I must say, it is awesome. There is much work to be done still, but it is great. There are only about 100 people here today, but that makes it all that much better. We were greeted with the red carpet treatment. All top-shelf liquor, coke products, great service, great music pool-side and of course 85 degree heat with lots of sun. Life is good. There are only two restaurants open at this time so we are going down in 20 minutes to see what will be offered. I am very impressed so far. This is a must-see facility! Very modern, upbeat, and art-deco. The kids pool is very nice, and the three infinity pools are gorgeous. In the upcoming weeks, they will have finished the two huge jacuzzi-type pools. Gotta run. I need another Sol.

DaveT

[ELLABEAR424]

Hey there, do you honestly think that it will be completely done by June???? No construction equipment, no construction workers.

Thanks for remembering us!
Ellabear424

[Cancun &quot;FUN&quot;]

Dave T
Thank you for the update and wow I am so glad to hear your report. We arrive on March 29th and cannot wait.

How much work is left at the resort? When do they plan to have all other restaurants opened. How did you like your room?

Thanks once again for your time. Please have a tequila shot of Don Julio Anejo for me.

Ralph

[DaveT]

Good morning everyone. This is our first morning here at CP, so I'll take notes on breakfast, etc. for you guys. Dinner last night was awesome. We ate at the Italian Restaurant and the food was delicious and had excellent presentation. After dinner we sat in the main bar. They had two shows, one was an interesting trapeze-type cirque de soleil performance by several gymnasts; the other was a live band. They were both really good. The grounds at night are gorgeous. There is no construction equipment on site. All of the rooms are very near total completion. There are workers walking into the balconies of the rooms bringing in pictures, tables, chairs, etc. The other restaurants and bars look to be done very soon. I'd say within a week or two. In all, the place looks fantastic. Our room is very stylish. Flat panel tv, jacuzzi, very modern bathroom, and a nice balcony. Our room also has a fridge loaded with Diet Coke, Coke, Dos Equis, Tecate Light, Sprite, and water. Gotta run. Time for breakfast.
DaveT

[Michael F.]

excellent reports, Dave! Keep 'em up!

[Cancun &quot;FUN&quot;]

Dave T

Thank you for your continued updates. It sounds like the Cancun Palace will be 100% better than it was before. It also sounds like it will be completly done before our arrival on March 29th.

Have you had a chance to see the Presidentila Suites?

How is the beach area?

Thanks - Ralph