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02-02-2008, 04:02 PM
| #1 |
| Cancuncare Addict  Join Date: 18th May 2006 Location: Central Texas
Posts: 346
|  How do you contact what used to be Blue Bay Premier? Does anyone know how to contact what used to be Blue Bat Premier? We have been members for several years and have never had a problem transferring points or booking rooms, but we have emailed two different email addersses since early January and have not received a response. Howard and Teresa
__________________ 10th Time at TTR June 2012  |
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02-02-2008, 04:46 PM
| #2 | |
| Cancuncare Guru  Join Date: 23rd Jan 2007 Location: CHICAGO
Posts: 765
| Re: How do you contact what used to be Blue Bay Premier? Quote:
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02-03-2008, 12:38 PM
| #3 |
| Cancuncare Enthusiast  Join Date: 24th Oct 2007 Location: Ontario NY
Posts: 28
| phone & contact This is what Al and I used for our trip. We spoke with Jorge. Using the 800 # was easier than emailing. Have fun and Good Luck Jorge Varillas de Lira Agente de Servicio a Clientes Customer Service Agent Premier Member Service ( Toll free: 877 464 8641 USA 800 509 3040 MEXICO 6 Fax: (011) 52 998 843-2439 premierservice3@originalresorts.com Monday-Friday 08:00 to 19:00 Hrs (CST)
__________________ Al & Kim |
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02-04-2008, 04:56 PM
| #4 |
| Cancuncare Guru Join Date: 6th Sep 2006 Location: NE Wisconsin
Posts: 837
| Anyone with a secret # that does not put you on hold for 3 hours and then disconnect? We have tried emailing, calling, everything short of sending carrier pigeons and cannot get a reply or speak to a human. UGH! Your call is very important to us blah blah blah!!!! 3 hours 17 minutes right now!
__________________ Catrina (and Kevin too!) |
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02-04-2008, 05:27 PM
| #5 |
| Cancuncare Addict Join Date: 18th May 2006 Location: Central Texas
Posts: 346
| Disappoitment They were all about communication when they were trying to sell us, but know that it is all paid for they have apparently forgot about us. I tried again today using the email addresses that you guys gave us as well as tried to call and waited on hold until I could not hold anymore. I am praying that they will email us back or something. I have also left 2 messages being as detailed as possible. I am very frustrated at the moment. Howard
__________________ 10th Time at TTR June 2012 |
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02-04-2008, 05:36 PM
| #6 | |
| Cancuncare Guru Join Date: 6th Sep 2006 Location: NE Wisconsin
Posts: 837
| Re: Disappoitment Quote:
__________________ Catrina (and Kevin too!) | |
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02-04-2008, 05:52 PM
| #7 |
| Cancuncare Addict Join Date: 18th May 2006 Location: Central Texas
Posts: 346
| Yea we sent them a check for our yearly fees and they cashed that right away, but we emailed them about our points transfer and booking of our rooms at the same time, but have not heard back. I guess since they switched over to Temptation they don't have time to give service to the existing members that have been loyal to them over the years. Howard
__________________ 10th Time at TTR June 2012 |
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02-05-2008, 08:56 AM
| #8 |
| Cancuncare Guru Join Date: 6th Sep 2006 Location: NE Wisconsin
Posts: 837
| WOOOOO HOOOOOO finally got a reply and taken care of!!!! I emailed premierservice@originalresorts.com no # in it. |
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02-25-2008, 03:12 PM
| #9 |
| Cancuncare Addict Join Date: 18th May 2006 Location: Central Texas
Posts: 346
| Thank you for the information. We finally got a reply as well. They must be running behind on replying to their members due to all the new business they have coming in. Howard
__________________ 10th Time at TTR June 2012 |
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03-11-2008, 11:35 AM
| #10 |
| Cancuncare Enthusiast Join Date: 28th Oct 2007 Location: Cancun
Posts: 13
| PREMIER CONTACT DETAILS Hi Everyone, hopefully this will clear things up for future reference... PREMIER BY ORIGINAL Toll Free numbers: USA: 1-877-4648641 Canada: 1-866-8129055 Mexico: 1-800-5093040 Tel: 52 (998) 881 7900 ext. 7090 to 7094 Rental Program (Same number, asked to be transferred). Customer Service Hours: Monday to Friday 8.00am to 7:00pm Mexico Central Time Email: premierservice@originalresorts.com Hope this helps... sorry if there was any confusion.  Kindest Regards, Chris Oldroyd premierpr@originalresorts.com |
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03-13-2008, 06:19 AM
| #11 | |
| I can choose my own title  Join Date: 22nd Feb 2006 Location: ARDEN,NC
Posts: 1,329
| Re: PREMIER CONTACT DETAILS Quote:
__________________ LIVE WELL,LOVE MUCH,LAUGH OFTEN (Marie) BORN TO DRINK,FORCED TO WORK (Roy) | |
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03-14-2008, 09:44 PM
| #12 |
| Cancuncare Enthusiast Join Date: 28th Oct 2007 Location: Cancun
Posts: 13
| No worries... If you have any Premier related questions (when they pop up) feel free to direct them to me via email below if you're not getting satisfaction through the means listed above. Just know that I usually answer them after work hours at night, usually from a lounger on the beach, with drink in hand... thank God for wireless. Chris Chris Oldroyd premierpr@originalresorts.com |
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