WATCH OUT PREMIER MEMBERS

[Ed and Rae]

Each time I've been to BBG people have asked me about the gold band etc and I tell to keep an open mind and check it out , it is different than other programs and I was satisfied . Other members that were present would all pretty much agree. I know members who came back just to purchase a bigger package. ( as was our plan ) However, now , if the rules are changing, I'd have to tell new prospects that also. (not to bad moouth , but just being honest) This would definately scare most people off. I think word of mouth is a pretty good way to advertise. If they're doing this to make more sells it may backfire.

my 2 cents

[Jim and Kathy in Ohio]

I received an e-mail from the premier club. They referenced numerous articles of my contract that had absolutely nothing to do with converting nights to points.

At this point in time I could never recommend joining to anyone. Unless you wish to piss away some money.

Jim

[soonn]

Originally Posted by Jim and Kathy in Ohio

I received an e-mail from the premier club. They referenced numerous articles of my contract that had absolutely nothing to do with converting nights to points.

At this point in time I could never recommend joining to anyone. Unless you wish to piss away some money.

Jim

BBG got our money. BBG does not care about CancunCare posts, cause there are more fish in the ocean.

Soonn

[ken2007]

I just had a couple of friends buy in. Jack was the sales person. They two young ladies said NO plenty of times but after they were given 5-7 drinks and 6 hrs later they signed. They called back 4 days later to cancel and were told they had to do that within 3 days. Contract said 5. They came back tot he States and contacted me and I am trying to get them out of it.
Like others I was promised a call and nothing. I contacted the company they went through and they are calling the Resort and trying to help.

Any Ideas?

Also I bought into a timeshare 10 plus years ago and the same things happened. Things that were good all of a sudden changed, they went out of bussiness and alot of people lost their money.

Thanks
kenkrie@msn.com

[ken2007]

I WOULD TELL ALL TO CHECK OUT OTHER RESORTS> MAYBE THIS WOULD MAKE THEM LOOK AT THE CONTRACTS THEY HAVE AND MAKE THEM A REAL DEAL>

If it sounds to good to be true it probably is.
We go to Mexico every year or the Carribean some place. If you can leave on short notices you can find some real deals.

I WILL NEVER look into a time share in MEXICO. There is NO way EVER to get your money back if they close up. And when they do go under they open back up under a differant name and all who belonged are out.Then they start all over again. This happened in Cozomel just a few years back.

[MrHammy]

I was thinking of joining this year durign my visit but with everythig I read here i dont even want to talkto the salesman. they were pushy before but had a good product now it is not worth the the time to talk to them. greed alway ruins a good thing, at least i can keep my money were it is,

[gottaski]

Originally Posted by soonn

BBG got our money. BBG does not care about CancunCare posts, cause there are more fish in the ocean.Soonn

'nuff said

[nmarcks]

Originally Posted by Jim and Kathy in Ohio

I received an e-mail from the premier club. They referenced numerous articles of my contract that had absolutely nothing to do with converting nights to points.

At this point in time I could never recommend joining to anyone. Unless you wish to piss away some money.

Jim

You should just bug the living crap out of them until they acknowledge you with some proof.

Might want to ask for away to contact the BBG's legal staff that put the contract together. Ask them the same questions.

In all honesty I'm sure there is some vague writing about how they can change rules/perks as they go and they're only legally bound to keep there end of the deal for the "x" amount of nights part of the deal. I know that is similar to how my contract reads with my weeks. Basically all they need to do is provide me the weeks as stated in the contract. They go out of business intial cost is prorated back depending on what is left on my contract (I'm sure it would quite easy to get that money back :roll: )

We should all start a thread over on BBG's website forum (if its still up and going, haven't checked in a good six months). We may all get some more direct answers to some of our questions and worrys.

Nick and Renee

[NormsKid]

I seriously doubt that Jim will get the answers he seeks at the BBG Board, they can't even answer general resort questions accurately over there. But I do think it would be a good idea to start a thread letting them know of all the "issues" that folks have, so other guests are aware as well as Management.

Michelle

[SBFD337]

I think there is two differnt memeberships going on....

There are old memeber ships that were given x# of days.... and state the days are equal to a certain point value for the purposes of RCI.... This is where you are being charged to convert your days to points..

Then there are the new memebership like mine and the people that have not been charged for the transfer..... where we were given a butt load of points and a certain # of weeks/yr ...... we use our weeks for our stay and transfer the points to RCI when we need them with no charge... except for the charge from RCI for what we are doing with the fees....
Except they gave us the option where we can sell back our weeks for $500 each..... I tried to give back 4 of mine this year... expecting to have $2000 back in my pocket..... butt NO.... it is "if they sell them" hmmmm couple times when I was there this year supposedly they were sold out..... but none of my weeks were bought back..... Makes you wonder.... Just another marketing scam.....


Anyways......


Night all

Justin

[SBFD337]

Originally Posted by Jim and Kathy in Ohio

I received an e-mail from the premier club. They referenced numerous articles of my contract that had absolutely nothing to do with converting nights to points.

At this point in time I could never recommend joining to anyone. Unless you wish to piss away some money.

Jim

Wel just think about it... buy the flight outright for $500.00... use your points/days for a transfer fee of $50 form RCI... + the $$ value on the points......+ your $200 charge... think you might as well of just paid for the flight yourself initally... and kept that 10-30k in the bank...


JUST MY 2 CENTS

Justin

[SBFD337]

Bear with me-I'm very new to this timeshare gig (scam?), but are you telling me that if I purchase a week for let's say $5000, I still have to pay this $80-118 fee per PERSON per NIGHT staying there?[/quote]

What Steve said below....
you are buying rights tot eh room... say you paid $5000 for your time share...... you are probally getting a week or 2 every year for 25 years and probally a "X" # of points to use with RCI or get more time at BB every year....

Also with being a member you get some other perks.... 20% of SPA, 20% off Tours... extra premier menu in restraunt, premium ETOH... Ocean view room, 2 bottles of water (1 liter) iin room each day, access to safe in room....

So it is not all of a scam.... I own a time share in Arizona for 4 yrs and just bought at BB..... I was thinking it was a scam too at one time.... but you have to make it work for you....

Don't just go to one place.... use the RCI network....... buy airfares.....

I am booking Airlines for a wedding.... the flgith through US airways cost $550........ If I use my points I pay about $325, $50 booking fee and $275 is the $$ value of the points I used..... so it has its perks....

IT IS JUST HOW YOU USE IT!!!



Justin

[Beverly]

If I'm not mistaken, from the way I understand it, just about everyones contracts are different in some way. What I was told a few months ago was that there is so many different versions that have been sold that not even the reps at BBG are sure of the differences. At times, they have to actually re-read the contract to see exactly what that particular contract entails.

As far as it being worth it or not. I know I've said it before but here goes again. We've never had a problem with our premier membership. Everything has always been good and only found minor things that was misrepresented. So I guess you could say that we are happy with ours. Maybe we're just lucky, cause I know of quite a few others who were down right lied to and are really unhappy. I don't really think that we saved any money in the long run, but just the convenience of it is well worth it to us.

[SBFD337]

We are happy with ours too....
But today finally got the points tranbsferred that I needed to book flights... well not into RCI yet tho... said it takes 24-48 hrs....
But they pointed out where it was in the contract.... you only get 240,000 points a year to transfer into RCI without a charge.... every 240,000 over that you are charged $115USD... but they let me take this years 240k and borrow next years without a charge......
I am seeing more and more things that are misrepresented.... but for the most part it is great......
But I will next month when I am BB-Getaway.... I will give them a ear full in the Sales Department....... we will see what happens or if anything changes...

ALso another questions to memembers out there
like with my time share I get 6 weeks every year and 5.2 million points........ it says in my contract this is good for 25yrs..... but the sales department said that if you have points remaining at the 25yr mark your contract will be extended another 25yrs.......

Anyone have any feelings on this?

[SBFD337]

Originally Posted by Jim and Kathy in Ohio

I just called to convert some of my nights to points which I've done in the past without any problems.

BUT NOW THEY ARE CHARGING $200.00 FOR EVERY 240000 POINTS. I AM SO PISSED OFF. THEY ARE CHANGING THE RULES, THEY DO NOT CARE ABOUT THEIR CUSTOMERS. THIS SUCKS.

DAMN I AM PISSED OFF.

I was only hit at $115USD per extra 240k over my yearly 240k...... I just transferred 1,200,000 points... they took this years and next years 240k at no charge..... but hit me up $115 x 3 for the other 3-240k blocks.


not that bad.... ends up being $30/flight extra....
but still would of been nice to have been told that in the begininning.....
NEXT TIME READ THE CONTRACT - BEFORE SIGNING.....
found that clause under #6 in the contract about the charges....

[SBFD337]

Originally Posted by xoie's omah

Is this fee just if you transfer a large amt of points or for any transfer? We transferred pts in Dec with no fee, but we only did 80,000 pts.

You can transfer 240,000 each year with no charge.... every 240,000 over that is $115USD....
Unless you borrow from the following years 240,000 there is no charge....

but it is in the contract..... under #6

[Beverly]

Originally Posted by SBFD337

I was only hit at $115USD per extra 240k over my yearly 240k...... I just transferred 1,200,000 points... they took this years and next years 240k at no charge..... but hit me up $115 x 3 for the other 3-240k blocks.


not that bad.... ends up being $30/flight extra....
but still would of been nice to have been told that in the begininning.....
NEXT TIME READ THE CONTRACT - BEFORE SIGNING.....
found that clause under #6 in the contract about the charges....

This is what I was referring to when I said that there is so many versions of the contract that they can't keep them straight. We have no fee in our contract, but others do.

[Steve and Kim in Ohio]

SBFD337,
When did you purchase? Reviewed my contarct when Jim sterted this topic and found absolutely no reference for a fee to convert nights to points..I'm planning to inquire on our next trip in May and am going to arrange to be at the next table to Jim :wink: when he visits the sales office. This may be quite interesting.

[SBFD337]

Originally Posted by Steve and Kim in Ohio

SBFD337,
When did you purchase? Reviewed my contarct when Jim sterted this topic and found absolutely no reference for a fee to convert nights to points..I'm planning to inquire on our next trip in May and am going to arrange to be at the next table to Jim :wink: when he visits the sales office. This may be quite interesting.

Look in your contract and look under #6 PREPAID INCLUSIVE FEE AND PRICES OF ALL INCLUSIVE.

It says if the memeber exchanges his/her days for points in a outside exchange company... you will pay the operator $115 USD for every 240,000 points deposited.

[Jim and Kathy in Ohio]

Looked at my contract again. My article 6 has no such statement.

Going down in 3 weeks, I'm saving 2 hours of my vacation for the Premier Club.

If they are applying your contract rules to my contract, I'm going to raise so much SH@T it won't be funny.

Jim

[SBFD337]

Originally Posted by Jim and Kathy in Ohio

Looked at my contract again. My article 6 has no such statement.

Going down in 3 weeks, I'm saving 2 hours of my vacation for the Premier Club.

If they are applying your contract rules to my contract, I'm going to raise so much SH@T it won't be funny.

Jim

When will you be down there?
I will be there with a group of 5 .... May23-30

[nmarcks]

The whole program has changed so many times since the start of it when I bought in that it almost makes me sick. I was intially told they were going to do alot of things for the members (perks) and very few of them actually came true. Honestly I have no idea how they keep all the different versions of there contracts in order. They turned something so simple into a complete nightmare for (thinking)people to deal with.

So far from what I can tell is just about every measure/rule change taking towards the Premier Members in the last few years is nothing more then cost cutting measures on the BBG's part(more profit for them). I guess there rule of thumb is we got your money so pretty much live with it or go somewhere else. I don't know how much control RCI has in all this or a voice in it. But ever since they pretty much got there hands in to it heavily that was the turning point.

Nick and Renee

[NormsKid]

Good luck Jim!!! Give em hell!!!

My contract doesn't call for a fee either. I've never been charged a fee, but it doesn't mean at some point they won't attempt to do so.

As for RCI, they have been nothing but top notch with me. I have NO complaints about them or the service they provide. I have boo coo "issues" with BBG though.

Michelle

[nmarcks]

Originally Posted by NormsKid

Good luck Jim!!! Give em hell!!!

My contract doesn't call for a fee either. I've never been charged a fee, but it doesn't mean at some point they won't attempt to do so.

As for RCI, they have been nothing but top notch with me. I have NO complaints about them or the service they provide. I have boo coo "issues" with BBG though.

Michelle

Do you know how much control RCI has over the BBG???? I guess more from a contract side of things and changes within the contract. Is it RCI or the BBG that writes up the contracts or both??

I've called RCI a few times when I was member with RCI and got good service from them. But it seems like to me right when RCI pretty much got there hands into the BBG, that is when alot of this stuff started and continues to this day. I guess maybe its just a timing thing and RCI isn't to blame.

I don't know all this just gets under my skin and mainly the jacked up A.I fees that I feel are overpriced by about a solid $10 to $12 a day per a person.

[NormsKid]

As far as I'm concerned, RCI is NOT to blame for the stupid policy's that BBG seems to come up with time and time again. You won't find similar policies anyplace else that is RCI affiliated......it's only at BBG that you find the stupid stuff that makes no sense and gets rediculous after a while.

The timing is coincidental to me, not controlling.

Michelle

[Jim and Kathy in Ohio]

I thought I had this resolved. I emailed Mario and asked him to forward my mail to the premier club manager, whigh he did.

Thank you Mario.

I received an e-mail from Dulce Mendoza stating that a refund would be forthcoming and I would receive an email confirmation.

I have not recieved either.

I have e-mailed Dulce Mendoza twice asking for an update.

No response.

No surprise.

Now I have to BURN some of my vacation time next week battling with the premier club.

That sucks.

[nmarcks]

Originally Posted by Jim and Kathy in Ohio

I thought I had this resolved. I emailed Mario and asked him to forward my mail to the premier club manager, whigh he did.

Thank you Mario.

I received an e-mail from Dulce Mendoza stating that a refund would be forthcoming and I would receive an email confirmation.

I have not recieved either.

I have e-mailed Dulce Mendoza twice asking for an update.

No response.

No surprise.

Now I have to BURN some of my vacation time next week battling with the premier club.

That sucks.

Good luck and give them hell.

Please suggest to them (I have on every trip) too put out some kind of newsletter to the Premier members like two or three times a year. It would really help avoid these surprises that seem to pop up every year and keep people happy.

Nick and Renee

[soonn]

Originally Posted by ken2007

I just had a couple of friends buy in. Jack was the sales person. They two young ladies said NO plenty of times but after they were given 5-7 drinks and 6 hrs later they signed. They called back 4 days later to cancel and were told they had to do that within 3 days. Contract said 5. They came back tot he States and contacted me and I am trying to get them out of it.
Like others I was promised a call and nothing. I contacted the company they went through and they are calling the Resort and trying to help.

Any Ideas?

Also I bought into a timeshare 10 plus years ago and the same things happened. Things that were good all of a sudden changed, they went out of bussiness and alot of people lost their money.

Thanks
kenkrie@msn.com

Another unhappy buyer.

[12531]

You absolutly have 5 days to get out of the contract!! Hopefully they have some proof they tried to cancel after 4 days. these sites may give you info you need
You might want to look at this thread on this forum search
Can't logon to RCI Points web site


Profeco is mexican version of BBB
email complaints to extranjeros@profeco.gob.mx
or the mexican embacy in your home state if you have one
Complaint form can be found at www.profeco.gob.mx/formas/f_3i_quejas.htm

type PROFECO into google and there is an option to translate into english
Another site you all may find helpfull is

http://www.mexican-timeshare-fraud.blogspot.com/

I fully agree that if enough of us start complaining they will have to recind this rediculious stuff they are trying to pull with our points limitation. We bought the points we have the right to use them!

[fireonwindcsr]

It's a shame what is happening with points, RCI, transfer costs, and all of the other unexpected surprises which are the result of signing a contract with ( by all accounts ) -LOOPHOLES. My wife and I became Premier Members about 7 years ago when the economy was good. We purchased 860 days which could be used over 25 years. Only 1 time did we convert days to points for airfare. The numbers / cost factor just didn't mesh. It was just better to find our own airfare because the cost factor was cheaper. People figure out what works for them as the years go by. Salesmen and women will promise the world. READ the Contract and ask questions. Hind site is a great thing. What I am going to say now should be no great mystery to anyone - New or Not.

PEOPLE TALK. Every person at the bar or Every soul in the pool will talk to the person next to them. Temptations is a social adventure. Great people and atmosphere. It should also be known that these PEOPLE are the greatest sales persons that TEMPTATIONS, RCI, or any other affiliate can count on. So, what does this mean? People who are disgruntled will say so. People who are happy with Premier and RCI will voice their opinions as well. And that my friend is leverage. People unhappy with things can bring down sales of new memberships. Is that good or bad? Is that supply and demand? Can change for the better occur or will things get worse?

I guess we'll see when the numbers start to dwindle because there are less leisure dollars on the table and now someone wants more.

Anyway, I hope the people in power realize the Brand name they have which is backed by long time members who want to continue to come to back Temptations as a repeater - and of course have fun. BBG/TEMPTATIONS/RCI step up to the plate and make good on your past deals. Its the right thing.