We just returned from Cancun, and want to warn others about the large amount of people that are being bumped to the Great Parnassus. We arrived early afternoon March 6th and were told that the hotel was overbooked and we were being bumped to the Great. A group of ten arrived 45min after us and all were bumped also. Even heard about a wedding party that reserved the honeymoon suite and were supposed to be married at the Golden being moved to the Great. We argued with the manager for almost two hours before getting so f*cking frustrated I could hardly speak and reluctantly accepted the bump. The group of ten and another arriving couple stayed to fight for rooms, had the police called because they would not accept, and were finally shuttled to the Great. We booked an all adult vacation with a suite, juccuzi, and stocked mini bar/fridge, and ended up with a vacation at "Disney World", no juccuzi, and no mini bar/fridge for the entire 7 night stay. The shuttle between the two hotels was supposed to run every 2 hours from 8am-10pm, but was always late(45min late on one occasion), and after staying past 10pm one evening having fun at the bar, we were told they would not shuttle us and would not comp us for a taxi. When I told them that we shouldn't have to even leave the hotel because we should have a room there, he said there was nothing he could do, and we should have been in time for the shuttle. Hotel staff at both places were awesome, but front desk and managment can suck a fat c*ck. :aktion040: If you have booked with Expedia or Orbitz, do yourself a favor and confirm you are getting what you paid for before getting there. Apple customers all seemed to get a room, but only after being told they were getting bumped and refusing. Good luck to everyone, we are disputing the charges, and won't return to this hotel.