Booked Via the Cyber Sale But....

Discussion in 'Temptation Cancun Resort' started by Ryan & Allison, Nov 26, 2017.

  1. Ryan & Allison

    Ryan & Allison Regular Registered Member

    Joined:
    May 13, 2017
    Messages:
    141
    Likes Received:
    406
    Ratings:
    +457 / 1
    We booked via the cyber sale about a week ago and received a confirmation email, but the charge hasn’t posted to our account yet. Anyone else having this issue?
     
    Last edited: Nov 26, 2017
  2. Steve

    Steve Administrator Owner

    Joined:
    Feb 14, 2003
    Messages:
    15,978
    Likes Received:
    2,700
    Location:
    Cancun
    Ratings:
    +3,643 / 24
    I know they have been deluged this last week, also they don't work weekends. I booked Thursday and haven't been charged yet

    If you've received your confirmation you should be fine. Hopefully they'll catch up this coming week.
     
    • Like Like x 2
    • Friendly Friendly x 1
    • List
  3. Ryan & Allison

    Ryan & Allison Regular Registered Member

    Joined:
    May 13, 2017
    Messages:
    141
    Likes Received:
    406
    Ratings:
    +457 / 1
    Thanks, Steve!!
     
  4. Al_n_Kristie

    Al_n_Kristie Addict Registered Member

    Joined:
    Jan 21, 2015
    Messages:
    273
    Likes Received:
    317
    Location:
    Ogden, Utah
    Ratings:
    +354 / 4
    We paid for ours on Friday and the charge went through but have not received our confirmation email...should we be worried?
     
  5. Steve

    Steve Administrator Owner

    Joined:
    Feb 14, 2003
    Messages:
    15,978
    Likes Received:
    2,700
    Location:
    Cancun
    Ratings:
    +3,643 / 24
    If they took payment you should be fine.
     
  6. Luscious Lisa

    Luscious Lisa Regular Registered Member

    Joined:
    Apr 14, 2012
    Messages:
    110
    Likes Received:
    22
    Location:
    Memphis
    Ratings:
    +23 / 0
    I booked in the 27th, also got confirmation email but still haven’t been charged either. Have you?
     
  7. avballguy

    avballguy Enthusiast Registered Member

    Joined:
    Jan 25, 2015
    Messages:
    74
    Likes Received:
    95
    Ratings:
    +116 / 0
    Booked with cyber sale Nov 18th and still no charge on credit card. I received an email with a reservation number that day though. I'm waiting to cancel my original reservation with Skoosh until I see the Temptation charge on my card. I will be there in Feb. one way or another.
     
  8. Ryan & Allison

    Ryan & Allison Regular Registered Member

    Joined:
    May 13, 2017
    Messages:
    141
    Likes Received:
    406
    Ratings:
    +457 / 1
    Not yet!
     
  9. Rick&Kelly

    Rick&Kelly Guru Registered Member

    Joined:
    Feb 8, 2006
    Messages:
    851
    Likes Received:
    165
    Ratings:
    +191 / 1
    We also booked for the sale and did receive an email confirmation but not charged on the card so.... crossed fingers all is good to go or somebody gonna meet an unhappy couple at check-in!
     
  10. Ryan & Allison

    Ryan & Allison Regular Registered Member

    Joined:
    May 13, 2017
    Messages:
    141
    Likes Received:
    406
    Ratings:
    +457 / 1
    There was a post on the Facebook page that said they are backed up with so many bookings due to the sale, but as long as you received and email with confirmation, you are good to go!
     
  11. avballguy

    avballguy Enthusiast Registered Member

    Joined:
    Jan 25, 2015
    Messages:
    74
    Likes Received:
    95
    Ratings:
    +116 / 0
    It had been over a month since I booked online and they still hadn't charged my credit card so I emailed them yesterday. Voila!! Today I check my card and the charge is finally there. Now I finally feel comfortable canceling my reservation through Skoosh. Can't wait for Feb. 17th to get away from this efffing polar vortex cold weather.
     
  12. Luscious Lisa

    Luscious Lisa Regular Registered Member

    Joined:
    Apr 14, 2012
    Messages:
    110
    Likes Received:
    22
    Location:
    Memphis
    Ratings:
    +23 / 0
    I’m still waiting to be charged... my trip isn’t until May. Would you recommend contacting them or continue waiting a little longer?
     
  13. Ryan & Allison

    Ryan & Allison Regular Registered Member

    Joined:
    May 13, 2017
    Messages:
    141
    Likes Received:
    406
    Ratings:
    +457 / 1
    Anyone else who has still not been charged? Should I be worried?
     
  14. OmahaCpl

    OmahaCpl Enthusiast Registered Member

    Joined:
    Feb 14, 2014
    Messages:
    98
    Likes Received:
    138
    Location:
    Omaha, NE
    Ratings:
    +168 / 1
    I haven’t either. Booked a month ago. Emailed them and called them. They say we are confirmed and they’re charging card one by one. But we are nervous too. Plane tickets purchased already.
     
  15. EricAndRobin

    EricAndRobin Enthusiast Registered Member

    Joined:
    Apr 9, 2016
    Messages:
    21
    Likes Received:
    9
    Location:
    Maryland
    Ratings:
    +9 / 0
    We booked Nov 20 for June 16 - June 23.
    We got the confirmation the same day, and were charged the next day.