Cancun Palace **** AI

Discussion in 'Cancun Info' started by Steve, Jan 23, 2005.

  1. Steve

    Steve Administrator Owner

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    Cancun Palace

    Post comments, reviews, trip reports and links to your pictures for Cancun Palace here.

    Located at Km14 it is a short journey by bus to the party center. This hotel is Ocean side. Downtown is a 30 minute bus journey away.

    Check the links below for availability and pricing with the following operators:

    Best Day Cancun

    Expedia

    Cancuntravel (All Inclusive)

    Cancuntravel (All Inclusive with Golf Package)

    Travel Center
     
  2. bake

    bake Guest

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    CANCUN PALACE

    CANCUN PALACE HAS THREE POOLS ONE WITH A WATER FALL
    ALSO HAS BANDS PLAYING DURING LUNCH & DINNER HOURS :
    :D :D :D :D
     
  3. brerspidur

    brerspidur Guest

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    stayed there 2 years ago on my honeymoon, i thought this place was great. food was awesome, staff was excellent, and the rooms were great as well. The best part about this place was the bartenders. they go above and beyond to take care of you if you jsut show them a little respect. One night while sitting at the main bar at about 1 am, Roger overheard me comment that i had a wierd craving for ice cream. 5 minutes later he showed up with a giant sunday. i never even had to ask for it. One tip, no matter what the bartenders tell you, the bars DO stock cuervo gold, its just hidden down below. you will probably need either a tip, or a pretty lady to get it for you. Ill be returning here for spring break mar. 11-18, so ill have another review shortly.
     
  4. WeLuvCancun

    WeLuvCancun Guest

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    Celebrated our 10th Anniversary at Cancun Palace

    We love the Cancun Palace!!

    Jayson and I spent our 10th Anniversary at the Cancun Palace. We had the time of our lives. They treated us like royalty. I have an address book full of emails and addresses of friends we met and still keep in touch with.

    The only drawback at this hotel, IMHO is the TV. No stalite. Just a few stations and a million Palace Resort info stations. Not that we spent much time watching TV, but there were those nights when we just wanted to chill and the selection was very limited. Jayson is a night owl, and I am an early to bed/early to rise girl. He felt more pain from the lack of TV than I did. I would get up early in the morning, get our towels and chairs and then go have some coffee and fruit for breakfast. (light, until Jayson got up). The waiters all got to know me and would tease me about my lazybutt husband.. hee hee)

    The staff was superb. The entertainment was a blast. We played Tequila Volley ball every day at 2pm. (I'm not sure they do that anymore, this was in 2003). Last year we stayed at the Moon Palace and took the shuttle over to Cancun Palace and it did seem much quieter than when we had gone the year before.

    If you are thinking of a fun place to vacation, the Cancun Palace is a great choice. Yes, there is some Timeshare pressure. We ended up becoming members, because we knew we would be back!! We negotiated a great plan and I am happy with our decision. It's not for everyone, a simple NO THANK YOU will do.

    If you decide to stay at the Cancune Palace, say hi to everyone for us.


    Denise-N-Jayson
     
  5. Houston

    Houston Guest

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    We loved Cancun Place! We were just there Jan 10-15. The employees always seemed happy and they treated us great! A manager took us to 3 different rooms so we could pic the one we wanted, so that was pretty neat.

    The pool area was great too! Even when they had activities going on, it wasn't too loud and distracting.

    The breakfast buffet was pretty extensive and had the usual mexican dishes as well as an omelet/pancake station. Breakfast was the only meal we ate here. Out by the pool there is a snack bar that opens at around lunch and serves burgers, etc. It is always open; however, for you to get selfserve soft drinks and beer!)

    The lobby bar was a pretty happening place. It was always packed at happy hour and again when we would come back at around 1:00 a.m. A couple of evenings they had live bands too.

    We would definitely go back again.
     
  6. curiouskath

    curiouskath Guest

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    I LOVED Cancun Palace. The people who work here are absolutely wonderful and do work very hard to be sure you have the BEST time. The location was great, the beach was beautiful, the pools were always fun and entertaining. The bartenders were attentive and fun. The food was ok and sometimes <surprise> even really good, depending on the meal and which restaurant. People may complain about the food, but we always found something pretty good all the time. The only negatives I can pass along is the food may not suit everyone and the mildewy/dampness that overtook our clothes. It could be because my friend like to keep things arctic in our room though! (maybe that added to her getting sick, ya think?)

    Cancun Palace even has a doctor on staff and on call. Found this out the hard way, but it was great to know we were staying in a place with that service. My friend ended up with bronchitis and saw Dr. Alex for some medicine and a shot to help her feel better. Not only did the security guard wait with us while the pharmacy delivered the medicine - he sent the boy back when he brought the wrong thing. We would have just taken the cough syrup he brought. Both the front desk staff and the concierge/guest services staff - called the next day to check on my friend to see how she was feeling and if she needed anything. The guest services staff surprised us a couple times with things I had emailed and asked about the cost of ordering - like a bottle of champagne in our room when we checked in. I initially got no return email so I assumed this would not happen. We were only in our room about 5 minutes when there was a knock on the door. There was smiling room service man who said what become his trademark statement - "I got something special for you!". A chilled bottle of champagne at no charge wishing us a wonderful time at Cancun Palace! my friend and I were not honeymooners just on our first vacation in over 8 years! We were so excited - we both tipped him and then he got as excited as we were!

    I posted a much longer trip report 2 years ago when we first went there but I would highly recommend this as the place to stay! There is evening entertainment and theme nights,however the bars do close up early. There is always a planned trip to a local hot spot with someone from the entertainment staff at night if you wanted something to do and had no other plans.

    The "nice" reservations only restaurant is worth making reservations for - we did twice. The 2nd time we asked for the same server, Guillermo, who was wonderful and fun. He even remembered that we had commented on the nice margarita glasses on our first visit - and had wrapped up 2 glasses for us to take as a souvenir from Cancun Palace! I still drink out of that glass and it makes me smile!

    There are timeshare people but they will take no thank you as an answer. There was also Royale Tours in the lobby who were great with planning and actually rescheduling a couple tours for us when my friend got sick.

    There are plenty of activities and you can be as involved as you want to be or you can skip them and just be catered to as you relax and chill out. I think everyone can find the vacation they want at Cancun Palace. 8)
     
  7. dymonnprl

    dymonnprl Guest

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    Cancun Palace

    We returned from Cancun Palace on June 18th. My husband said it was the best vacation of his life! I agree with the previous poster, there is so much to do or not. Restaurants and food were great...service was superb. My husband felt like a king when the waitresses served him poolside and my daughter enjoyed the swim up bar.

    I should mention that the first night we were in a room that was extremely damp and the air conditioner leaked. After one service call where they turned off the air conditioner (not an option in 90degree weather!), we complained and were moved to another room.

    Another little known benefit is the hospitality room for those who are not leaving until later in the day and want to shower and change out of swimwear prior to leaving. We signed up early and were given a half hour time slot. It was perfect.
     
  8. john495

    john495 Guest

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    Quick question for the locals......Is the Cancun Palace a wreck and do you think it will be up for Spring Break?
     
  9. ELLABEAR424

    ELLABEAR424 Addict Registered Member

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    Has anyone seen Cancun Palace progress

    Hi there,
    Has anyone seen how the Cancun Palace is coming along?
    How does it look? I would like to stay there this spring/summer.
    Thanks guys,
    Ellabear424
     
  10. DaveT

    DaveT Regular Registered Member

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    My brother and sister-in-law are walking down to Cancun Palace this afternoon. I will have an update later tonight. As they drove by it yesterday, they said it looked like they had a TON of work to do still. That is news I did not want to hear as I am booked for Feb. 10-18 at that hotel. I'll share any info. I get.
    Dave
    Illinois
     
  11. Steve

    Steve Administrator Owner

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    Sorry, I really should have posted this before. I took this pic of Cancun Palace as a lot of people were asking a few weeks back, but I never got round to posting it.

    Please bear in mind this pic was taken on Dec 13th 2006:

    [​IMG]
     
  12. DaveT

    DaveT Regular Registered Member

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  13. JustCher826

    JustCher826 Newbie Registered Member

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    HI all,

    Getting a little worried about Cancun Palace's renovations. A group of 4 of us are heading to Cancun on 02/21/07-02/28/07. CP is now scheduled to be open 02/14.

    I am wondering, is there any guidelines hotels have to follow regarding re-opening? How many amenities need to be available to customers etc?

    I read a review of when Sun Palace opened at it only had about 25% of the amenities available. I would just hate to have that happen to us.
    Thanks!
     
  14. attfam1

    attfam1 Newbie Registered Member

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    Does anybody have any news/pictures of Cancun Palace since DaveTs update as of Jan 4. Curiously on the progress.
     
  15. DaveT

    DaveT Regular Registered Member

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    I was told yesterday by Palace Resorts that CP is still expected to open on Feb. 10th. I don't know.

    DaveT
     
  16. LiTTLEMiSSJENNA

    LiTTLEMiSSJENNA Enthusiast Registered Member

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    goin to palace in may for first time

    my boyfriend and I are going to cancun palace in may for the first time, Is may a good time of year to go and do you think it will be ready by may?? i keep hearing all different things and im getting nervous even though its four months away! :oops:
     
  17. Parrot

    Parrot Newbie Registered Member

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    Blog on our resort!

    Hi Just Cher, we will be there the same timeframe. Are you with the Commodore trip? I can't wait!!!!!!! If you see a big guy with a dark hair and a mustach with a petite blond lady...thats us!! :roll:

    Here is a blog report...sorry if this is a duplicate:


    http://www.thetimeshareblog.com/pal...lace-cancun’s-first-“couples-only”-resort.htm

    PALACE RESORTS unveils THE NEWLY RENOVATED SUN PALACE Cancun’s First “Couples Only” Resort
    Palace Resorts is pleased to announce the grand reopening of Sun Palace as the first “Couples Only” property in Cancun. Located at the southern end of Cancun’s famous Hotel Zone, the refurbished property was closed in October 2005 following damages sustained during the passage of Hurricane Wilma.

    “We are overjoyed to add another of our beautiful resorts to the ‘reopened’ list,” said Roberto Chapur, President of Palace Resorts. “With the reopening of Sun Palace, couples who visit Cancun can take pleasure in knowing that now there is a breathtaking all-inclusive resort that was designed specifically with their needs in mind.”




    The refurbished resort is home to 252 beautifully appointed deluxe rooms that feature a modern Mexican décor, double Jacuzzis, oceanview balconies or terraces and come with premium extras like turndown service and fully stocked, in-room liquor dispensers that offer top-shelf night caps. Additionally, guests are also treated to mini-bars containing sodas, bottled water & domestic beer, a flat screen LCD TV w/ satellite, luxurious Farouk ® bath amenities, bathrobes & slippers, 24 hr room service, digital safes, individually controlled air conditioning and wireless Internet throughout the resort.



    Aside from luxurious accommodations, Sun Palace offers a host of amenities that are sure to please. Guests are invited to enjoy any of the properties three infinity pools, the swim-up bar or the indoor pool that features two Jacuzzis. For those looking for a little more action, Sun Palace offers a watersports marina, scuba diving demonstration, fitness center and daily activities. For guests who are interested in learning first hand about Mexico’s rich cultural heritage, the “Palace Passport” program, which is available at Sun Palace, allows visitors who stay three nights or longer to partake in numerous excursions that include trips to Tulum/Xpu-Ha, Isla Mujeres, Coba, & Ek-Balam/Valladolid, Wet’nWild, Tulum Paradise and Sail & Snorkel tours.



    Guests are also welcome to spend a day of pampering at the resort’s spa facilities featuring 10 beautifully appointed treatment rooms that are designed to soothe the body, calm the mind and rejuvenate the soul. Here, guests can choose from numerous spa treatments to indulge in tranquil bliss.



    After an exciting day of activities or relaxing, Sun Palace welcomes guests to a delicious meal at any of the resort’s five International restaurants that offer such cuisine as Italian, Fine cuts/Seafood, and Oriental. If a quick bite is in order, guests are invited to partake of either the snack bar or the pool bar. When the day is done and guests are looking to unwind, they need look no further than the Lobby Bar. This lively nightspot offers top-shelf drinks and is the perfect place to reminisce about the day’s events.



    If it’s business that needs attention, Sun Palace, with more than 4,100 square feet of flexible, unobstructed meeting space, is the perfect place to meet. Here, groups can conduct the deal of the day in Sun Palace’s spacious and state-of-the-art facilities. This flexible meeting facility is also an ideal setting for a cocktail party or festive get-together, being that it can accommodate groups up to 280 individuals.



    A Sun Palace vacation package is affordably priced and ranges from $346 - $502, per room, per night, depending on time of year.



    Palace Resorts, the company that set the standard in five-star, all-inclusive resort accommodations, offers nine all-inclusive properties throughout Cancún, the Riviera Maya, Nuevo Vallarta and Cozumel. At each of the Palace Resorts, guests are provided with luxurious, yet affordable, accommodations, fine cuisine, 24-hour room service, top shelf drinks, sensational Entertainment, wireless Internet, non-motorized water sports and unlimited select tours. Palace Resorts’ unparalleled level of service and comfort found at each property makes them a leader in providing world-class resort vacations in Mexico. For more information, guests may call (800) 635-1836 or visit http://www.palaceresorts.com
     
  18. JustCher826

    JustCher826 Newbie Registered Member

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    Parrot,

    Thank you for the information. I was too nervous about the opening, so I switched hotels to Gran Caribe.

    Good Luck!
     
  19. Cancun &quot;FUN&quot;

    Cancun &quot;FUN&quot; Enthusiast Registered Member

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    Does anyone have any pictures of the Cancun Palace or Sun Palace?
     
  20. DaveT

    DaveT Regular Registered Member

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    I am in the Moon Palace as we speak. My family and I were supposed to be staying at the Cancun Palace from Saturday to Sunday of this week. Obviously the CP did not open Saturday so we got shipped to Moon Palace. However, we did go to the Cancun Palace yesterday and it we were told that it will open on Wednesday. The entire front of the building (landscaping, etc.) looks like hell, but the building is gorgeous and was filled with employees. I was told that the pool is all ready and the restaurants are fully functional. We are ready to get the hell out of the Moon. It's too big. Our room is about a half mile from the lobby. I'll try to get back with you guys later.
    DaveT