Crown Paradise Club ***** AI

Discussion in 'Cancun Info' started by Steve, Jan 23, 2005.

  1. jamiemaboy

    jamiemaboy Newbie Registered Member

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    facilities for kids

    hy guys im new to this site ,can anyone help me ??myself and family are travelling to the crown paradise club from scotland in july 2006.we were given a letter today to say that some of the facilities are closed .can anyone advise me if the rumbero bar,fifties and la piazza are open and if still lots for my kids 10/11 to do .i am getting a bit worried as its so close to holiday .thanks glen and tina :evil:
     
  2. striker157

    striker157 Newbie Registered Member

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    Hmm, I was just there in April and they were all closed. They didn't appear to be making a concerted effort to finishing these areas. I would say they still may be closed. But hope you get a surprise and there open!
     
  3. listerrose

    listerrose Newbie Registered Member

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    Re: facilities for kids

    Glen/Tina,

    When are you travelling and who with? We are booked through First Choice and have heard nothing from them about the ongoing works.

    I have a gut feeling this is going to spoil our honeymoon!

    Duncan
     
  4. jamiemaboy

    jamiemaboy Newbie Registered Member

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    hi we are travelling on 3rd july from glasgow and our operator is direct
    holidays
     
  5. CJJ

    CJJ Newbie Registered Member

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    Just got back from CPC, stay was from 6/1 to 6/5

    My observations for anyone that's interested:

    Trip was mostly good, except for XCaret, that was a disaster. But the ocean and the pools at CPC were so nice, weather was perfect except for 1 morning it rain a bit, but cleared by 10 or so. My son and I had great fun swimming (and ya we swam in the ocean, no "sea lice", was nice).


    CPC: I was a tad disappointed.

    The buffet is reloc'd in a conference center room, big, but mostly very stuffy, esp with the cooking exhaust not vented (got so sick of the smell of that place by day 3, it was hard to go in). Was really the only breakfast place.

    Food at the Japanese place was prob the best thing we had there. Wayne's Boots was pretty good, tho my wife's steak was like rubber, my jaw hurt after she gave me some to eat. Who figured that place out?- We sat upstairs, the waiters had to go up and down the stairs with everything, all night. That's insane, really.

    Drinks, well, they go a bit light on the actual alcohol. My wife drinks Margerita's, I'll usually drink gin or vodka on the rocks. Her drinks were all good, but no kick to them at all. Mine, I got tired of asking for a double (they put like 1 oz of gin over ice, it's a glass of mostly ice, ice water, and a smidge of gin), so then I would just ask for 2 drinks, and pour 1 into the other, that was still short, but better. I switched to beer the last couple days, was just easier.

    Other things that didnt sit well with me:

    Checking in - desk people about as friendly as the staff in any Burger King. And it's "This is your key cards, loose them and it will cost $$$ to replace, and if you get them wet and they dont work, it's $$$ to reissue them. Here's your towel cards, loose them and it's $$$ a card. Here's your safe key loose it and it's $80 to replace it...." on and on. Real helpful stuff. One keycard did fail to work properly after about 3 days, and I took good care of them, never wet or anything.

    We got 2 towel stolen off our pool chair on day 1. I go to the desk and he's "They're your responsibility, you need to get them back." I laugh and say "OK, and how do I do that?" He had no answer, just that I need to get them back. Jackass. So what do I do? - I go steal 2 towels from an the desk near the inside pool when the attendent walks away. I kept 1 keycard as a souviener.

    Keycards for towels, that's just stupid. And if you need dry ones, exchange them before later in the day, as they run out.

    The elevators: Hot, stuffy, slow, and usually accompanied by a small swarm of mosquitos. Look at the walls in there, smashed mosquitos all over.

    Mosquitos in general, not real bad, but they're everywhere. Out at the pool at night be esp careful. Also opening your hotel door, watch as there's usually 1 or 2 right near the door and you suck them in when you open it.

    Put a towel at the bottom of your door at night, there's at least a 3/4 inch gap down there and they fly right in and eat you all night.

    Sliding glass door does not lock (at least ours didnt, not broken, just no lock in the door frame). Since you kinda share a balcony (there's a partition, but if you had a mind to you could get over easy) that's not good.

    I go to the "Information Desk" on day 2, ask if they have more info on the restaurant there, times and menu type stuff (my kids are way picky eaters), and the girl says "Didnt the desk tell you when you checked in that you're welcome to a breakfast in the mexican restrnt, and we'll explain all about the hotel, everything". Since we're on our way to breakfast at the time, I think that's great, I grab everyone and we go. Well I realize quite quickly into it that this "information breakfast" is a not that, but a time-share push. We eat the food, which was good, go see the rooms, listen politely for the next 40 mins about how all this can be mine for as little as $11,900 and a maintence cost here and staying cost there and blah blah blah. Clever, they seperate the kids and have them make a necklace and stuff 2 tables away so they're not interrupted with the sales pitch. Information about the hotel, activities and restrnts? Thanks folks.

    And at check out- it's "I need your safe key, ok, and your towel cards, ok, and...." Not "So how was your stay?" or "Did you enjoy yourself here?" Nothing at all. Not one inquiry about anything about our stay, nothing. Just a sense of "gives us back our stuff".

    Teen area closed, and very little in activities exclusively for teens to compensate. Teens seem to just wander around mostly. My 13 yr old daughter was a royal pain in the butt the entire time. There's a whole story there in itself.

    What we liked:

    The pools outside were great. I got my 10 yr old son into the kiddy pool thing once, had to talk him into it, and he loved it in there, but then couldnt get him to go back in. Hard to blame him, as it was mostly like 5 yr olds. He said he felt funny. But we swam and played in the ocean and pools and it was great. Ocean was just beautiful.

    Found some fairly nice shells, but not in the surf, had to scrap them out of the edge of the replaced sand wall. No shark's teeth at all, and we looked and looked.

    The shows at night we pretty good, not great, but good (again - mosquitos in there and it's dark so good luck). We went every night except the night we spent in the Hell called XCaret. And then we'd watch the movie.

    Hah, another thing, the TV there for the movie is a projection TV, and the red electron gun is shot, so the picture is green, like black and white and green. I tell the desk about it, they say "Yes we know, it'll be getting fixed soon." Yeah well, not while we were there. It was all green. King Kong in green, Harry Potter in green. You get use to it.

    Entertainment staff, they were good, funny and amusing. Those guys work like 12 hr days.

    I could go on, but that's enough I guess. All that makes it sound like I'm hard to please or something and that is truly not the case. We've been to some nice hotels and resorts, so have a reference to compare by. Everyone we talked to there were in the same mindset as us, it's ok, but surely does not live up to it's rating.

    Here's a shock: For the folks that really like CPC, next time you stay there , go out to the beach, make a right and go into the hotel next door, the G.R. Solaris. WOW is it nice. We went just to go in the shops, but my jaw dropped. All self service stuff at the pool (brand name soda fountain, all kinds of food), no waiting in line for a bartender to give you a diet coke that's something like Diet Coke but not quite. Beautiful restrnts right there at the pool, food looked way, way better then was I was eating. We walked around there, went to the shops (2) inside, which were nicer than CPC, was impressed. Not sure about the $$ of staying, but was a real shock. Walking back into CPC, it was a dump by comparison (the wife's words exactly).

    Happy to answer any questions, email me at cjjohnson@co.ocean.nj.us
     
  6. framchic

    framchic Newbie Registered Member

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    travelers from scotland

    there are other restaraunts open.....Los Gallos (mexican), Waynes Boots (steakhouse, filet is best choice other cuts a little tough) Fishermans (seafood....my fav) and the main buffet. When we were there in April they had it in the main Palapa in the rear of the hotel facing the ocean. Hopefully it will be there again when you return and not in the conference room. My son 12 had no trouble finding friends and something to do the entire trip.

    Activities in pool include, volleyball, water polo, basketball, water aerobics. Plus they offer beach walks, bike tours, bingo, trivia, dance lessons.

    Pool area has food very close by for lunch...subs, wings, nuggets, fries, nachos, japanese....

    Bar....never had trouble with weak drinks, just ask for a little more alcohol in them. I don't like mine strong, this way I can drink more.

    Shows at night are a little ify at best. The Mexican show is best. The bring in locals to dance for you.

    Bar in lobby nice in the evening, you can relax while the kids run through the game room and/or watch a movie.

    I am sure by the time you go in July more will be open. Email the hotel direct for updated information.

    Have fun!
     
  7. listerrose

    listerrose Newbie Registered Member

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    Re: travelers from scotland

    [quote Email the hotel direct for updated information. [/quote]

    Thanks for the positive input - much appreciated.

    Does anyone have an email address which will reach the hotel - I have one for reserv@ but the 3 emails i've sent so far I haven't had a reply to... I put this down to the new website etc and maybe some related tech problems.
     
  8. lizmon

    lizmon Enthusiast Registered Member

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    crown paradise

    Yes! Thank you for the positive in put. We love it there. We have been there 4 times with this Dec being the 5th. I would also love to have their new email if anyone has it that would be great!!! :D
     
  9. calcoast

    calcoast Newbie Registered Member

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    Re: crown paradise

    I am curious when was the last time you were at crown paradise? I've been reading some poor reviews on another web site, I'm starting to wonder if this place is worth going to? Or even mexico at that....
     
  10. lizmon

    lizmon Enthusiast Registered Member

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    OMG! what other web site??? We were there last July just before the hurricane. Please let me know what you have heard. To be honest according to this web site i have heard good and bad
    We go in Nov and i have been in July all times have been great except the mattresses in the rooms are real thin and after a week you cannot wait for your bed back lol. I honestly do not know after the hurricane last summer please feel free to e mail any info thanks.
     
  11. calcoast

    calcoast Newbie Registered Member

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    It was tripadvisor, we've stayed at palace resorts in the past and they had very hard beds also, I'm sure its all over, I think my main concern is the people getting items stolen from the rooms and the mangement not taking care of the patrons.... oh well, hopefully we have a better experience, we never had any problems at the other resorts. I was just wondering when you were there last... thanks for your reply.....
     
  12. night-mair

    night-mair Newbie Registered Member

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    any updates

    Hi, does anyone have any updates on the facilities at CPC? We've received no correspondence from First Choice informing of anything closed. Anyone know e-mail address for CPC? 21 days to go and am a bit apprehensive because I've read some of the reviews on Tripadvisor - not good at all. :lol:
     
  13. listerrose

    listerrose Newbie Registered Member

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    Re: any updates

    DITTO - received our tickets yesterday without a word about any problems. There is a number for the Fist Choice Office in Cancun, detailed in the little pack, for if there are any problems during the time over there. I will call them tonight and see what I can find out. Will update tomorrow.
     
  14. calcoast

    calcoast Newbie Registered Member

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    I know the teens club is still closed, I think the palapa resturant is open now, it was being repaired. that's all I know. I've been reading stuff from tripadvisor, unable to get any email for this hotel....
     
  15. striker157

    striker157 Newbie Registered Member

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    Being there in April and reading recent reviews it does not appear they are moving too quickly to get the place back to 100%. I had a good time the week I was there and it was my second stay but I could honestly say I will probably go elsewhere next year. There was something missing about the place and it appears the new management is at fault. If you are looking to party at night, forget it the place dies around 11 pm. We found the place to be quite boring in the evening and even my children were bored. The game room is very limited and most machines that take your quarters are old. The mini golf was closed in the evening and the kids could not even get a basketball to play with. I also have read many complaints about rooms but I can honestly say both of our rooms were fine. The food was OK at the buffet but you could tell the Head Chef has left. The few restaraunts that were open were average at best. Just remember when you go this resort is a 3 star (not five like advertised). Don't expect alot of luxury and be prepared for alot of children running around. If you can get by this and concentrate on the beautiful beach you will be fine. If not then drink some find Tequila!
     
  16. listerrose

    listerrose Newbie Registered Member

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    Re: any updates

    Apologies for the delay in posting this, seems all is OK and open at the hotel (with the exception of a few rooms still being worked on) this came from the travel agent rep in Cancun. Here's to a great trip!
     
  17. calcoast

    calcoast Newbie Registered Member

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    just returned from cpc

    we just came home today 7/6/06 this is a 3 star for sure, lots of family with kids, esp 12 and under(because they are free) teens slide open and they work on teen area every day, it's hot and humid so they move slower now, sun all day, we had one day of 15 minute hard rain and wind, then gone sunny all week. we walked to the end of hotel zone,(about 4 miles) and found some great sea shells and whole sand dollars, the water is not as clear as years ago, the sand is great at hotel, we can tell how much the area has changed since hurricane. the hotel was great for kids, pool had entertainment all day. got loud with music, adult pool was nice and relaxing with swim up bar, 20 cabanas at beach get up early to get a spot. we noticed that more people are showing up because all rooms are open. palapa food was great waynes boot took 1/12 hour for food to arrive after we ordered, but they give bread and have enterainment while we wait. kids club was wonderful, show at 9:00 great new show every night. fish resturant food was good, my kids loved the popcorn shrimp. never made mexican or french resturant...(you need dress shoes for french) outside snack bar great for quick lunch. ocean and pool water warm indoor pool cooler, great after hot day. my 17yr old got bored at night, but not us we great time, the rooms can use a mold/ mildew cleaner and I did see one cockroach in my room, he's dead now no worry's, floors slippery be careful and you'll be fine front desk seemed nicer than other post. the time share people are in front of mexican rest. just tell them that you went and they stop bugging you. However, they do give you a list of times and activities (info) of the hotel that's hepful, just say no after they give you the flyer. music lounge for kids with adult bar and pool tables with a window so you can see kids dance (Traflegar bar) more mellow bar no waiting for drinks, we never waited long, bar tenders quick, we did tip and they remember your drink for refill. pool side bar maid getting your drinks, tip her too and she'll be back with another. sushi bar slow, only one girl (jazmine)but nice sushi rolls to snack on at lunch. ocean bar served beer and sodas empty all the time great for a quick drink while on the beach. so much more to say, ask and I will respond back...........
     
  18. lizmon

    lizmon Enthusiast Registered Member

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    crown paradise

    Thank you for you positive up date! Our family has been there 3 times with last July being the last time, we are going to stay again the day after christmas this year. I have to admit i have read very negative things about the CP, we have always had such a great time our boys are 9 and 11. I am so nervous i have NEVER seen a cockaroach here or in mexico that is so gross. I know the staff is completly different we will miss the regulars!!! Please if you have any other info you can e mail us also. Is the main guy there hes skinny with long hair and wears a feather i cannot believe i forgot his name he was in charge of the out side staff and activities. Thank you again for your post!!!
     
  19. calcoast

    calcoast Newbie Registered Member

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    Re: crown paradise

    I pm you hope you got it,
    we were at this hotel for 10 days, we had a blast a little hot and humid but tis the season, the pool was great ocean was warm and indoor pool was nice and cool.....the kids club is sooo cute. I think we are going to see alot of negitive reviews only because alot of people never experianced Mexico, trust me I know mexico, I've been to Tiajuana and rosa rita and Acapulco, cancun had a masive hurricane and they have some problems, every one must remember that Mexico is a whole other culture, you will see things you don't see in the states, you've been their before, you know the routine, you'll have a blast, don't listen to the bad reviews, I've been to beach palace and cancun palace, cpc has more to offer and was great for an all inclusive.... have fun........ :lol: :D
     
  20. lizmon

    lizmon Enthusiast Registered Member

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    crown paradise

    Thank you so much for your reply :D . Yes i also got the pm one too, thank you and yes you are so right about Mexico they have been tru alot i hope this summer will be different for them. We love it there it is so great to be together as a family for a week without a phone and all the other hustle and bustle LOL.Have a great day :D