Food Allergies????

Discussion in 'Desire Riviera Maya' started by Skulls, Mar 9, 2016.

  1. Skulls

    Skulls Newbie Registered Member

    Joined:
    Mar 9, 2016
    Messages:
    3
    Likes Received:
    0
    Ratings:
    +0 / 0
    My wife and I are considering an adults only trip, but she has a few food allergy issues and Desire is the only resort that has not responded to my several attempts to contact them in reference to her allergies. She is extremely allergic to Gluten (Celiac) even cross contamination is an issue. She is also allergic to Cotton Seed Oil, Spinach, and Avocado. Temptations and Hedonism II responded quickly and Hedonism II was very responsive with the Executive Chef contacting me and telling me that it is hard to get gluten free flour in Jamaica, but if we brought our own they would make sure that she was taken care of. Everything that I have read is leading us to believe that Desire is where we want to go for our first adult/clothing optional vacation, but if she can't eat while we are there it is an issue.
     
  2. Cokewithlime

    Cokewithlime Guru Registered Member

    Joined:
    Oct 15, 2007
    Messages:
    552
    Likes Received:
    65
    Location:
    Toronto, Canada
    Ratings:
    +90 / 0
    From the FAQ Section of the Desire sites

    FYI
    Guest Services Manager at Desire RM - guestservice@desireresorts.com
    Guest Services Manager at Desire Pearl - guest.pearl@desireresorts.com

    :icon_wink:
     
  3. Skulls

    Skulls Newbie Registered Member

    Joined:
    Mar 9, 2016
    Messages:
    3
    Likes Received:
    0
    Ratings:
    +0 / 0
    Awesome Thank You.
     
  4. Jersey6

    Jersey6 Enthusiast Registered Member

    Joined:
    Jan 27, 2014
    Messages:
    75
    Likes Received:
    0
    Location:
    Toronto, Canada
    Ratings:
    +0 / 0
    Does anyone know the contact info for Temptations for this issue as well? This will be our 3rd year and I've always attempted to simply inform, avoid, control but my shellfish anaphylaxis is extreme enough last year we simply brought my own food for dinner and had to only eat outdoors- which is isolating from the rest of the fun.
    The language issue can be a serious problem and having some kind of true heads up could be incredibly beneficial.