Discussion in 'Golden Parnassus' started by CANCUNNEWB, Aug 28, 2011.
We have reservations for the beginning of november...has the resort been shut down????
it was only the tiki bar and the barn that was closed for couple days due to license issue. its been resolved and its back to normal
Are you 100% sure all facilities up at 100%?
during off season, not every restaurant is open at GP.
sounds like there is a license issue and a debt issue...talking with our travel agent and he is getting the run around from the resort as to what happened and if the issue has been handled
That is not good news. We have friends going on the 2nd of September.
I just meant is the place running the wsy it's supposed to even for off season?
If its not too late change your reservations to Temptation Resort.
Went to GP one time and then decided to check out TTR. No comparison..returning to TTR Oct 17-24 for our 4th trip with 20 friends.
With 20 friends you will have a great time. We have been to TTR and GP several times. This year we are planning on Cabo with soon to meet friends from this site. Have a great time.
We are at The Golden Parnassus now. Everything is OK. There is some weird stuff happening with the bars and restaurants. The staff is puzzled over the issues. We are having a great time.
did you get bumped there or you booked the GREAT?
good to here that they are still open....bumped us to great parnassus last year so we have voucher for march 2012 for a free stay....hope they get up to somewhat normal by then..
FYI that voucher is only good for 12months from the day they issued it to you. and couple black out dates! 3nights free im guessing?
I am still not getting a clear view from this board of what is going on. It's nice to be loyal repeat customers but some candor would be nice too. Are things being resolved, holding, or is the situation getting thicker?
Everything is resolved as of today. All services are up and running. The timing was bad for us because we left today.
Thanks for the update Alohamates
Any way you can tell us what the problem was and about the furniture deal? All furn back in its place? Was any ever really taken? What was closed other than usual off season closings?
What ever happened is over now. The staff had a "I will believe when I see it" attitude about the time table for everything being resolved. It took 10 days. There is something going on with the ownership. If you remember they split once before. However I think you should not worry about booking a trip. Not many guest seemed bothered by it or even realized what had happened. However the lobby was full of very concerned new arrivals as we were leaving. They were asking lots of questions to us and front desk personal. The standard response was there was a issue with a operation license for non attached structures on the property. They did recognize that a payment had been missed or lost but they were currently in good standing. Everything is open and all the furniture was returned.
Thanks for keeping us informed. What about the morale of the staff ? Did the incident affect service ?
Nope, the service was not effected. It could have been really bad but the hotel was 20% full. There were lines for the restaurants during peak hours that I'd never seen before. The morale was fine. Out of the 16 plus times we have been to Cancun, the Golden has hands down the best overall staff. Out of the 10 different resorts, The Golden is the least expensive and lowest ranked that we have stayed at. We have paid a lot more for a lot less service. We love it!