golden parnassus still open???

Discussion in 'Golden Parnassus' started by CANCUNNEWB, Aug 28, 2011.

  1. 808sensation

    808sensation Addict Registered Member

    Joined:
    Jan 18, 2011
    Messages:
    343
    Likes Received:
    0
    Ratings:
    +0 / 0
    did you get bumped there or you booked the GREAT?
     
  2. golffastfred

    golffastfred Enthusiast Registered Member

    Joined:
    Feb 2, 2009
    Messages:
    17
    Likes Received:
    0
    Location:
    IL USA
    Ratings:
    +0 / 0
    good to here that they are still open....bumped us to great parnassus last year so we have voucher for march 2012 for a free stay....hope they get up to somewhat normal by then..
     
  3. 808sensation

    808sensation Addict Registered Member

    Joined:
    Jan 18, 2011
    Messages:
    343
    Likes Received:
    0
    Ratings:
    +0 / 0
    FYI that voucher is only good for 12months from the day they issued it to you. and couple black out dates! 3nights free im guessing?
     
  4. rvrboy814

    rvrboy814 Newbie Registered Member

    Joined:
    Aug 29, 2011
    Messages:
    4
    Likes Received:
    0
    Ratings:
    +0 / 0
    I am still not getting a clear view from this board of what is going on. It's nice to be loyal repeat customers but some candor would be nice too. Are things being resolved, holding, or is the situation getting thicker?
     
  5. AlohaMates

    AlohaMates Enthusiast Registered Member

    Joined:
    Aug 10, 2011
    Messages:
    20
    Likes Received:
    0
    Location:
    Midwest and South Coastal
    Ratings:
    +0 / 0
    Everything is resolved as of today. All services are up and running. The timing was bad for us because we left today.
     
  6. Steve

    Steve Administrator Owner

    Joined:
    Feb 14, 2003
    Messages:
    16,040
    Likes Received:
    2,797
    Location:
    Cancun
    Ratings:
    +3,775 / 24
  7. rvrboy814

    rvrboy814 Newbie Registered Member

    Joined:
    Aug 29, 2011
    Messages:
    4
    Likes Received:
    0
    Ratings:
    +0 / 0
    Any way you can tell us what the problem was and about the furniture deal? All furn back in its place? Was any ever really taken? What was closed other than usual off season closings?
     
  8. AlohaMates

    AlohaMates Enthusiast Registered Member

    Joined:
    Aug 10, 2011
    Messages:
    20
    Likes Received:
    0
    Location:
    Midwest and South Coastal
    Ratings:
    +0 / 0
    What ever happened is over now. The staff had a "I will believe when I see it" attitude about the time table for everything being resolved. It took 10 days. There is something going on with the ownership. If you remember they split once before. However I think you should not worry about booking a trip. Not many guest seemed bothered by it or even realized what had happened. However the lobby was full of very concerned new arrivals as we were leaving. They were asking lots of questions to us and front desk personal. The standard response was there was a issue with a operation license for non attached structures on the property. They did recognize that a payment had been missed or lost but they were currently in good standing. Everything is open and all the furniture was returned.
     
  9. Todd G

    Todd G Enthusiast Registered Member

    Joined:
    Jul 23, 2009
    Messages:
    48
    Likes Received:
    0
    Location:
    North Carolina
    Ratings:
    +0 / 0
    Thanks for keeping us informed. What about the morale of the staff ? Did the incident affect service ?
     
  10. AlohaMates

    AlohaMates Enthusiast Registered Member

    Joined:
    Aug 10, 2011
    Messages:
    20
    Likes Received:
    0
    Location:
    Midwest and South Coastal
    Ratings:
    +0 / 0
    Nope, the service was not effected. It could have been really bad but the hotel was 20% full. There were lines for the restaurants during peak hours that I'd never seen before. The morale was fine. Out of the 16 plus times we have been to Cancun, the Golden has hands down the best overall staff. Out of the 10 different resorts, The Golden is the least expensive and lowest ranked that we have stayed at. We have paid a lot more for a lot less service. We love it!