We just got home. Check in took some time. They tried to sell us the 6th floor for $60 extra per night. The previous threads/reports are true about no topless-not 1 person. If you are planning on going for topless, this is not the place. The place needs to be renovated. Could hardly never get US change currency unless you buy something in the gift shop,etc. The beds are short which was fine for us however if you are over 5'9'' your feet will hang over the bed. I would not buy an excursion at the hotel, at least not Tulem. GP wanted $58 per person and we went online and bought the same trip to Tulem for $58 total for 2 and they picked us up at the resort. On a positive note, the A/C in the room was cold, the food was good. The beer was cold, not sure how much alcohol was in frozen drinks,etc., .........we don't drink them. Happy Shuttle was the best-they picked us up on time at the airport and on time at the hotel on departure day. Not sure if we would stay there again or not.