This initial review is a MUST for anyone thinking of visiting Grand Oasis Viva GOV Only been here 2 days and will follow the thread up with a full review but already will sum it up for anyone who is thinking about booking this over TTR.. grand Oasis GOV has all the makings of an exceptional luxury resort. Unfortunately the reality is nothing seems to be "followed through". By this I mean the branding in the brochure is very clean and has obviously been done by a good marketing company. However, the values and concept of this hotel isn't followed through by the staff or the whole feel of the hotel. It's like going round a rich friends house (one whos never entertained before) and them sticking on some music. The surroundings are amazing but the vibe and personality just isn't there. Nothing flows. Nothing is consistent. You can see the cost cuttings clearly; Servers lack of English Breakfast buffet selection (or lack of)... I've never been to an hotel in the world without sliced bread!! It's very disappointing as the lunch/ dinner is much better quality and selection Bar staff inefficiency/ only 1 person serving drinks and not in order. Long waits sometimes! At breakfast you have to wait to be seated. A pointless exercise, as the staff don't follow through with drinks orders etc. I can see what they are trying to achieve here but again the luxury concept hasn't been followed through Staff seem to lack purpose and I've seen at least 5 or 6 wondering around already this morning like they have nothing to do.. Hey guys how about you go out and get some SLICED BREAD When you walk into them (as in both people are trying to pass each other.. You know what I mean) they aren't quick to move for you as you would expect. GOV is far more laid back and doesn't feel "hip" or naughty like its trying to be. If I was to book again I'd do 7 nights in Temptation and 3 at GOV TTS is much older and really needs a face lift, however the brand and concept is carried out perfectly. The concept of Temptation is apparent in everything about the hotel. As I say, I will post a full review of both soon but wanted to give you my opinion first.... Anyway back to the pool!