They've had crummy stamps before and the system couldn't tolerate it for long, so they got changed to really good ones. They simply can't be ordering new ones all the time, they have too much paperwork and security procedure involved in issuing one to an agent. They need to issue new ones every 6 months or less, otherwise it's too cumbersome. These stamps will all be worn out in a week. So they will fix this and will order decent stamps at some point, though probably not soon. I agree, the high tech ink thing is dumb. There are too many other big problems with the system, counterfeit stamps isn't one of their big problems from what I can tell. Don't assume that "everything is tracked by computers," there you go using logic and common sense again...silly. The software they use should track everything, and the db should be search-able in all kinds of ways, but is it? I don't know much about it, but I know that it could be better, it could be a lot better. I think that when they are tracking a problem they rely more on being able to read that silly stamp than either you or I would think they should. That's just my sense, I don't know much about that internal investigation stuff. I do know that the software has major usability issues, but I think it's also more limited than it should be. A few times when they've updated the system they've sent the software design team to come and observe the software being used. But from what I've been told the team is never actually interested in user comments. And they don't actually film users using the program, and they don't take proper notes. It seems they come instead on a kind of ego boosting pride tour, they bask in having their software in use all around them...or something. I have a particular interest in this because I find usability to be fascinating. And I hear much too much about the usability problems in INM's systems, but so far there's never been any talk of, or evidence of, INM giving a flying you know what about usability. Am I rambling again?