PEARL - It is the little things that make it special

Discussion in 'Desire Pearl' started by Jen&Kyle, Oct 13, 2014.

  1. Jen&Kyle

    Jen&Kyle I can choose my own title Registered Member

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    We just returned from 4 nights at Temptation then 4 nights at Pearl. (A great way to do both by the way). This was our 2nd trip to Pearl and we found even more this time that Pearl just goes the extra mile. Sometimes the smallest details can just make you feel special. Further enforces that despite pearl being 2.5-3 times more expensive it is in our opinion the better value.

    Some of the little things...
    - our plates carried back to our table for us while visiting the breakfast buffet.
    - staff remembering what I special ordered in MAY and asking if I would like it again.
    - walking up for my first drink on my first day the bartender saying hi Kyle you still drinking grey goose?
    - being able to drink goose, jack Daniels and other top shelf liquors
    - an appetizer desert being brought to our room nightly (we were in the penthouse but still) such as pastries, chocolate covered strawberries, etc
    - my ice bucket being filled nightly by 7pm without me asking simply bc they know me and the mrs likes to retire from the hot tub then to the room to get ready for dinner and have a cocktail
    - bottled water being brought to me wout me asking after I return sweaty from a game of volleyball
    - the dj from May remembering my wife's favorite song which she had requested he play then (and he did)
    - a sign up board by the pool where u could make music requests and the dj then plays them (we have made many many requests at TTR w tips and they never play them, this was even free at pearl)


    And a big one...
    - charging us $225 for a party on our penthouse for 20 people but when 48 show up they don't charge more. Included full bar, buffet, speaker, Jell-O shots, lights. TTR was $20 a person so ended up being $1000 for 50, no food provided and they counted every person to be sure they got every dollar.

    There is more which I will include in a trip report later but anyone still questioning the value just take the plunge. You won't regret it!
     
  2. Al and Kim

    Al and Kim Regular Registered Member

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    I agree 100%. We are going to do our second split trip in Feb. We like to get our party on at Temptation first and then get spoiled for the rest of vacation at Desire. We love both places but get bored with Temptation after a few of days. A change of scenery is a nice addition. Desire is well worth the added cost. They treat you like a king. That personal touch. The rooms at Desire are so much better.
    The clothing optional at Desire is what we need after having to go half way at Temptation. People at temptation talk about sneaking in a skinny dip. At Desire there is no sneaking. I guess what I am saying is I don't like playing games with security.
    Love the people at both resorts. Very friendly
     
  3. Kevin_Ailsha

    Kevin_Ailsha President of the Fireball Nomad Trailerhood Registered Member

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    Kyle,
    Thanks for the info. How does the party atmosphere compare? Looking forward to full trip report.
     
  4. Randy&Kay

    Randy&Kay Guru Registered Member

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    looking forward too the trip report too. good info, might sway us to do split trips
     
  5. pharmdtg

    pharmdtg Enthusiast Registered Member

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    Interested in reading your trip report as well. We have been to TTR 4 times and going again in February for Week 8, but are beginning to look at the Desire resorts for the future as the price keeps creeping up and the value seems like its going down at TTR.
     
  6. Restling

    Restling Guru Registered Member

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    Of all the things I thought you would possibly say, having someone carry a buffet plate was furthest from my mind. To each his own, but I would feel like an absolute idiot/pretensions snob, having someone do that for me.
     
  7. Jen&Kyle

    Jen&Kyle I can choose my own title Registered Member

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    It is very different. Each have their own positives. TTR is the spring break style which honestly I love for a couple days but does get old. Pearl is a more refined upscale party. More of a high risk high reward situation. If you have the right people in that amazing atmosphere then watch out. Or if u can make your own party then you can make some amazing memories. If u r more the introvert type then you may strike gold and have the right people or you may be with a bunch of people waiting for the party to start. End result for us is the reward of the better beach, food, rooms and facilities such as hot tub outweigh the risk of it not being as good of a party. Going to be difficult to choose TTR again.
     
  8. Jen&Kyle

    Jen&Kyle I can choose my own title Registered Member

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    See, that is the difference between you and me. You think negative, criticize and I think it is an employee doing his job trying to make a customer happy. I didn't ask for it. He just did it and it didn't make me feel bad, it made me feel appreciated as a guest and boy did I reward him for his exceptional customer service thru a tip and in my feedback upon departure.

    I am sure many have experienced Rudy at Pearl. He is one of the best.
     
  9. Cheers2US

    Cheers2US Addict Registered Member

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    Wow, awesome price on that party! :partytime:
     
  10. Mark and Staci

    Mark and Staci Guru Registered Member

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    At around double the $$$ as TTR, they better carry my buffet plate, my lunch plate, my dinner plate, and peel my grapes!! LOL

    We've always said that if TTR ever tried to bump us to Desire, we'd go. But cant see forking out that kind of $$$ just for a different atmosphere.

    We do wish it were more reasonably priced. We'd try it for sure if it were.
    To each his/her own. :icon_lol:
     
  11. Steve

    Steve Administrator Owner

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    I'm looking forward to the full trip report too. Great to see you and Jen during the TTR stint of your trip.

    I think TTR vs Desire is an excellent talking point, and one that can help determine what a couple really wants out of a trip. I think it's like an Apple vs Android kinda discussion though, folks have their personal favourite and try to convince others that theirs is better. Have to say Desire has never really appealed to me. I'm a TTR fanboi myself, and Kyle is obviously a Desire fanboi.

    It's cool when people remember your drink without asking and what song you like. I recall my Dad's second trip to TTR three years after his first one and Alfredo greeted him on his first trip to the bar with "Hello Alan, nice to see you again, Gin and Tonic?" That was at TTR - a staff members memory doesn't change depending on where they work.

    Great that you can get quality liquor. But as someone who mainly drinks beer, a bit of a non issue for me.

    The service and price for the private party sounds great. I dont know what TTR are thinking with their ridiculous prices and penny pinching. My guess is someone is taking a cut somewhere. Desire seems to have that right, although we shouldn't forget that every couple who was at that party paid maybe $300-400 a night extra to be at Desire over TTR, so if the charge works at $5 pp instead of $20 to attend the party it's not really a plus.

    Have to agree with Restling though, some of the over the top luxury service would irritate me rather than impress. I'm from a fairly humble background and dont want someone to carry my plate, bring me water or mop my brow. It irks me when I'm in a restaurant here, chatting with company and waiters are interrupting every two minutes to wipe the table, change the drink mat or refiling my glass from the bottle. I think at Desire, I'd be constantly frustrated by the over the top luxury service.

    Let's not forget that Desire is at least 2 to 3 times the price of TTR, so one should expect things to be 'better' - whether the extra things you receive are worth double or triple price the price of TTR I'm not so sure. And there are things you lose too. We're fortunate enough that we could afford Desire if we wanted to but, no, it's not for us.
     
  12. GoGoBlanco

    GoGoBlanco Not spoilt, Privileged! Registered Member

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    Yes. it does sound pretentious when written, but in real life, like Kyle says, it's because the staff here (lots of them) are just there, watching, to fulfil your every need. And yes, having someone with a steady hand to carry my soup from the buffet is greatly appreciated!
    And we love Rudy - one of the best, practically insists Blanco has his favourite lunch cooked to order every day whether it's on the menu or not.
    :daisy:
     
  13. Restling

    Restling Guru Registered Member

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    Not looking for an argument , but I sure don't know where you get off calling me negative and critical? (don't bother responding to that, I hate it when threads get side tracked) I was just making an observation.

    Like I said to each his own, if that's the service you like than that is fine by me.

    I guess I have two thoughts on this thread so far. It's entitled "the little things". If you're paying 3x the amount to go there, and still throw the guy a tip for his service, then what is exactly the "little thing"? Pretty sure you could go anywhere... cheaper, drop some guy at the end if the buffet a tip, and he'll carry your tray for you.

    As far as the service being "special"? This is just something I have noticed while looking at places online. The "lifers" at the GP site say the same stuff all the time. "They remember my name", "they knew my favorite drink", etc... it's why the return, they say, the "service is second to none". Hasn't happened to me, because we haven't gone back yet, so I don't know how that feels.

    You can stay wherever you want, but maybe you should remember not everyone has that kind of income, or taste in a resort. Your constant sales pitch to Desire fractures the group, more than bringing it together. I'm not part of the group so it doesn't matter, just another useless observation from the cheap seats.

    I do enjoy the reports.
     
  14. Jen&Kyle

    Jen&Kyle I can choose my own title Registered Member

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    Sometimes it is a fine line to walk on here. I love Temptation for its own reasons and love Pearl for its own reasons. Yes, we have grown to love Pearl more as we experience both more but that definitely doesn't mean I dislike Temptations. I see its positives and see why many would love it, including us.

    I feel like by saying nice things about Pearl and throwing in some comparisons to Temptation for context some feel like it is an attack on Temptation which I understand, as on another thread some said it is like saying negative things about your home away from home. I need to be better about highlighting the positives without throwing TTR under the bus but that party charge really irked me as did a couple other things this trip.

    And Restling similarly, by saying you would feel like an absolute idiot/snob if you did what I did then isn't that in a way a criticism of what i did? Adding 'to each his own' doesn't disqualify what you say next.

    I actually talked to 2 separate couples at Pearl that used to go to Temptation and I said are you on CCC and they said they used to be and then I say why not now and both in separate conversations said the same thing, they felt attacked when saying anything negative about TTR or positive about a Desire property.

    Now I am not thin skinned or shy, as you know Steve, so it won't stop me but I thought as a businessman you would find that interesting. just my 2 cents
     
  15. Restling

    Restling Guru Registered Member

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    been there, by that dude, Marshe
     
  16. Jen&Kyle

    Jen&Kyle I can choose my own title Registered Member

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    I made my above post before seeing yours. I think I covered the negativity and it is a theme with your posts. No need to respond to this as I also dislike the back and forths :)

    Since this was the little things I focused on tiny details like carrying a tray back without me asking (before I tipped him obviously on day 1). I didn't focus on the bigger things which cover paying 3 times more like an amazing beach, larger room with more up to date furnishings, a large jacuzzi with a swim up bar, higher quality food with more options, never having to wait for a dinner seat at their nicest restaurants, making whatever we wanted even if it wasn't on the menu... I could go on and on.

    I agree. To some people this resort is not a fit. To others it is. Why is it wrong to point out why I like it? This is the Desire Pearl thread but that shouldn't even matter. I strongly don't agree with your fracture the group point. I still live where it is ok to say what I think and feel, and I try very hard to do so in a polite way. Just like it is ok for you to say what you think and feel. You just don't say it very nicely. So many react like I did.
     
  17. Jen&Kyle

    Jen&Kyle I can choose my own title Registered Member

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    I am a big fan of Marshe. He enjoys the debate. In my experience he comes off as well educated on TTR and makes very good points as to why he loves TTR. Where he gets agitated and goes on the offensive is when people come on and criticize TTR without really having experienced it, frequently making assumptions that are just not accurate. He has never attacked me for sharing my opinions of TTR as he knows I have been there many times. So there is a difference.

    I will let this die now but another example of where maybe it wasn't the best/nicest approach to try to make your point by calling someone out.
     
  18. Donald

    Donald Devil's advocate Registered Member

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    ya , but he grows on you after a while
     
  19. Restling

    Restling Guru Registered Member

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    Last one

    Ok, I see your point. It reminds me of my last trip to the big city. At each stop light these guys ran out and cleaned my windshield, and when I got to my stop at the corner, there was always a guy there that knew exactly what kind if watch I wanted, right in his trench coat. Topped it off at the strip club where the dancer actually said I was good looking!:D
     
  20. Restling

    Restling Guru Registered Member

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    I'm sure. People definitely come across different in person than they do online. I don't throw out enough LOL's and big grins out there to get my lighthearted point across.