Question about checking in issues

Discussion in 'Grand Oasis Viva' started by Liquid Slap, Mar 4, 2014.

  1. Liquid Slap

    Liquid Slap Enthusiast Registered Member

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    Why is it that I'm seeing so many reports of people not getting the rooms they booked or being sent to different hotels because of unavailability? Yet, when you mention Valentina's name, a room is magically available?

    Count down to May 22nd!!!
     
  2. JimCarrie

    JimCarrie Addict Registered Member

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    Good point AND it seems to be PAINFULLY Obvious?!?
    Perhaps this question should be forwarded to both Valentina and the GOV Mgmt?!?
    To Valentina so she knows we appreciate her impact on the outcome and to GOV Mgmt so they both appreciate Valentina and Nvstg8 El Problemo...!
     
  3. Donald

    Donald Devil's advocate Registered Member

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    There were reports of plumbing issues a few weeks ago , and people got moved, those reports are finally hitting TR.
     
  4. angelwynn

    angelwynn Enthusiast Registered Member

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    I am also concerned two of the people in my group are coming from another state and are not CC members like me. We all would be very unhappy if they could not all get into the same resort.
     
  5. Kurt and Ali

    Kurt and Ali Newbie Registered Member

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    I'm new here - is this for TTR or GOV?
     
  6. Kurt and Ali

    Kurt and Ali Newbie Registered Member

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    Sorry - I just saw the forum name :O(
     
  7. Donald

    Donald Devil's advocate Registered Member

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    Been here a while and still get caught on the wrong thread,, get in trouble sometimes ,lol
     
  8. jandpyoung

    jandpyoung Addict Registered Member

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    Valentina has said before to email her prior to your arrival and she will take care of it... So happy to have her on here and taking care of us...
     
  9. vacationfun2

    vacationfun2 I can choose my own title Registered Member

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    I sent an email two days ago and no return. Not worried at all about being bumped. Too many rooms to crash in for one night, like their front lobby with a big sign, lol (kidding)
     
  10. jandpyoung

    jandpyoung Addict Registered Member

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    You might try again. I received a response in 24 hrs just yesterday...