Cancun Airport Transfers with USA Transfers
Whether or not an airport transfer is included in your trip, booking a private transfer will give your vacation the fastest possible head start.
Don’t get besieged by scores of guys grabbing at your bags and forcing you to use their overpriced service. Make things simple and reserve private Cancun airport transfers ahead of time.
Destinations and Prices
Approximate starting prices are in US Dollars per vehicle for 1–3 passengers, including 16% tax and rounded to the nearest dollar. Use Book now to check the current price for your hotel and group size.
Find your hotel’s transfer destination
Start typing your hotel name, then choose the exact property to see the destination used by the transfer provider.
Enter at least two characters. Results may not include very recent changes.
Cancun Area
| Destination | One way | Return | Book |
|---|---|---|---|
| Cancun Hotel Zone | From $50 | From $90 | Book now |
| Downtown Cancun | From $55 | From $90 | Book now |
| Isla Mujeres* | From $60 | From $95 | Book now |
| Puerto Juarez | From $60 | From $95 | Book now |
| Puerto Morelos | From $65 | From $115 | Book now |
| Bahía Petempich | From $60 | From $115 | Book now |
| Playa Mujeres | From $70 | From $125 | Book now |
* Isla Mujeres: drop-off and pick up at Puerto Juarez ferry terminal
Riviera Maya — view destinations and prices
We may earn a commission when you book through the links on this page.
For Isla Mujeres, Cozumel and Holbox, check the ferry-ticket and onward-transport arrangements when booking.
Why I Recommend USA Transfers
With a private Cancun Airport transfer from USA Transfers you will have your own private van exclusive to your group. I believe USA Transfers to be the best airport transfer service in Cancun, and for that reason we have partnered.
Brant, the owner and Canadian by birth, has been in business for more than 25 years in Cancun and enjoys a fantastic reputation both for customer service and value for money prices.
His team of over 200 staff and 90-plus vehicles ensures they never sell out and are always available whatever the time of your journey 24/7 365 days a year.
You don’t even have to pay a single cent up front. Just pay your driver when he drops you off at your hotel!
With us, there’s no waiting for other people to fill up the van and no dropping off at other hotels along the way. You’ll go direct to your hotel as soon as you are ready, with the minimum amount of fuss and by the shortest possible route.
You’ll be met by a uniformed representative holding a sign who will help load your bags and within minutes you’ll be on your way to your hotel.
Leave others on your flight bemused as they fight off the hordes. Watch with a smirk as those on your flight queue to check in while you’ve already bagged the best room, changed and are already enjoying a piña colada!
If you’re not sure which area exactly your hotel is in please use this hotel locator link. This link can also be used if you wish to set up a transfer that doesn’t start or finish at the airport or transfers that involve more than two journeys.
Cancun Airport Transfers FAQ
Where do I find the driver?
As soon as you exit Cancun airport look for a ‘greeter’ wearing a USA Transfers uniform and holding a sign bearing the company name and logo.
There is always at least one greeter at the airport. Make yourself known to the greeter and the driver will be called to bring the vehicle over from its nearby parking area.
The greeter will then help you with your luggage and take you to your vehicle. This information is all included on the voucher you will be sent upon booking.
What if we cannot find our driver or greeter?
There are always staff present. If they aren’t immediately visible chances are they are helping another customer load their luggage into their vehicle.
The arrival e-voucher sent to you upon booking contains a toll-free number you can dial from the airport. Use the contact details on your voucher and we will help you find your greeter.
How and when do I pay?
For arrivals and round trip Cancun airport transfers pay the driver upon arrival at your hotel in full, in cash.
Other services such as departure only, hotel to hotel services or services not involving the airport have to be prepaid.
Amounts shown are in US Dollars. We can’t accept coins, torn or marked bills, nor traveler checks. Mexican pesos are acceptable, subject to the prevailing exchange rate on the day.
If you prefer to pay online in advance simply reply to the email the voucher is sent from when you receive it, and you will be sent a payment link that you can use a debit or credit card to pay online.
Paying in Canadian Dollars
USA Transfers accepts Canadian Dollars in cash for eligible direct flights from Canada to Cancun. Confirm that your flight qualifies and check the current exchange rate with USA Transfers before you travel.
What happens if my flight is delayed?
Don’t worry!
We monitor your flight and if it is late we will know. No need to contact us. You should, however, contact us if you will arrive via a different flight than the one originally stated.
Should I call the 1-800 number to confirm my departure?
No. The 1-800 number is for assistance at the airport, not departure questions.
The e-voucher contains our local numbers, email, etc.
Where should I wait for my return pickup?
Be ready at the pickup time shown on your voucher. At a hotel, wait in the lobby by the doors or bellboy desk, unless your voucher gives different instructions.
Road and access works at Cancun Airport may affect the journey. Stick to the arranged pickup time rather than leaving it until the last minute, and contact USA Transfers if your flight details change.
Do you have child seats?
Yes we do.
However, we cannot 100% guarantee we will have it on the vehicle. Sometimes flights are delayed, traffic may cause delays, changes in schedules etc could mean that the vehicle intended for you with the child seat is held up.
The child seats we use are front-facing, rated for kids of up to 40 lbs. We do not have booster-style seats and can provide a maximum of two child seats per vehicle.
Request child seats when you book. If you must have a particular seat, bring your own suitable child seat rather than relying on availability.
How many people and bags can travel?
The standard airport-transfer vans take a maximum of 10 people, including babies and children, with one regular-sized suitcase and one carry-on per person. Make sure everyone travelling is included in your booking.
If you have extra bags, golf clubs or other bulky equipment, check with USA Transfers before booking. A larger group with extra luggage may need two vehicles.
Can I bring a wheelchair or mobility scooter?
Foldable wheelchairs and scooters usually fit, but tell USA Transfers what you are bringing. For equipment that does not fold, send the dimensions before booking. The vans do not have mechanical lifts, so check that the vehicle and boarding arrangements meet your needs.
Can you take us to a supermarket or restaurant in Cancun before going to our hotel?
Yes!
Please email with your request, and we will give you a quote for any restaurant in Cancun. If you’d like to stop at a supermarket it is an extra $30 for each hour or partial hour. Usually 1 hour is plenty, but please book ahead of time. We will take you to the closest supermarket on the way to your hotel. We can also go to, from and between hotels, parks, shopping etc.
If you want a quick 5 minute stop at a convenience store, the driver will be happy to oblige free of charge.
How do I know you have my reservation?
You will receive 3 e-mails from us. The first is just to say we have received your booking.
Once your details have been entered into the system you will receive a voucher for the arrival portion and at the same time a separate email for the return trip.
The two vouchers contain all directions, phone numbers, amounts due etc. If you do not receive a voucher within 24 hours, please email us. Their reservations staff are available around the clock, with limited English-language support overnight.
Can you take people to other places or just Cancun?
We take you almost anywhere! Please see the table above. Email us for a price if you don’t see your destination.
How much should I tip?
A couple of dollars to the guy who greets you.
Drivers, like waiters, must earn their tips. If he assists you with your bags, is friendly and helpful and chats along the way, or leaves you alone if that is what you prefer then you should tip him.
While drivers do rely on tips, they also understand that tips are earned and not a right. At the end of the day, you can tip whoever, however much you want.